Key Account Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Immunology (Commission)

Job Category:

Professional

All Job Posting Locations:

Kansas City, Missouri, United States, St. Louis, Missouri, United States

Job Description:

We are searching for the best talent for a Key Account Specialist -Gastroenterology to support clients in the St. Louis or Kansas City metro areas.

About Immunology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. 

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

As the Key Account Specialist, you will:

• Achieve sales goals for the Immunology portfolio of products by delivering market share and market share growth, as well as other key metrics within the assigned geography by using discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment, which may include physicians within specialty medical practices and their staff, specialists within local hospitals, clinics, and pharmacists within the specified geographic area.

• Influence decision makers and influencers within their assigned customer base to support the use of the company’s products in the treatment of multiple relevant disease states by developing and applying clinical and business expertise, and effective selling skills. This individual will influence decision makers by developing and delivering a targeted sales message based on accurate clinical information, using approved medical reprints to support the case, and discussing therapeutic strategies.

• Execute marketing strategies at the local level, leveraging resources appropriately and working successfully with company team members and counterparts to share ideas and information to enhance business result and customer loyalty by identifying and cultivating relationships with key decision makers at the local level who can influence decision making within the healthcare provider systems.

• Gain access to promoted products and, subsequently, selling these products in targeted Rheumatology, Gastroenterology and Dermatology teaching institutions and/or hospitals and clinics by establishing mutually beneficial, long-term business relationships with influential residents, fellows, attending physicians, pharmacists, and healthcare providers within the targeted institutions and coordinating Academic sales strategies with appropriate teammates to maximize sales within the assigned institutions.   

Required Qualifications:

• A minimum of a bachelor’s degree

• A minimum of eight (8) years of successful pharmaceutical, biologic / biotech or medical device sales experience with a minimum of five (5) years of specialty sales experience 

• A valid driver's license issued in one (1) of the fifty (50) United States

• Willing to travel which may include weekend and/or overnight travel  

• Drive product access, acceptance and usage in targeted Academic accounts; understand process flow for our IV and subcutaneous products in order to ensure ease of access and fulfillment for our products.

• Create, implement and evaluate strategies to develop Fellows, Residents, and Key Opinion Leaders within their assigned institutions;

• Develop, implement and evaluate effective business plans for each assigned institution;

• Champion collaboration across the marketplace, both internally and externally 

• Maintain administrative functions such as call reporting, safe driving, expense accounting, and written and oral communications and representing the company at scientific conventions and while conducting educational programs.

Preferred Qualifications:

• Working knowledge of reimbursement, payer, provider, and infusion operations

• Working knowledge of immunology, and/or gastroenterology.

• Prior experience managing through complex reimbursement issues.

• Candidates with prior Management Development courses, experience in project-oriented selling situations in a high incentive and individual performance culture, along with a documented successful sales performance (high growth, results vs. plan) 

Preferred Skills 

• Learning Aptitude towards AI/Tech: Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.  

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. 
 

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s What You Can Expect

Application review: We’ll carefully review your CV to see how your skills and experience align with the role.

Getting to know you: If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.

Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.

Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.

Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

At the end of the process, we’ll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPONA

Required Skills:

Preferred Skills:

Account Management, Business Behavior, Clinical Experience, Competitive Landscape Analysis, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Data Savvy, Developing Partnerships, Immunology, Market Knowledge, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Sales, Sales Enablement, Sales Trend Analysis, Strategic Sales Planning