Full-Time

Implementation Manager

Onbe

Onbe

201-500 employees

Manages corporate disbursements with modern payment solutions

Fintech

Mid, Senior

Wheeling, IL, USA

Required Skills
Sales
Management
PowerPoint/Keynote/Slides
Requirements
  • 5+ years of experience in a client-facing onboarding role using implementation or project management methodologies.
  • Bachelor's degree or equivalent experience.
  • Proven understanding of standard processes in project lifecycle methodology and project management principles.
  • Experience with implementations on multiple platforms and systems.
  • Project Management tool/software experience (Smartsheet, MS Project, etc.)
  • Excellent business writing and interpersonal skills.
  • Knowledge of Microsoft programs including Word, Excel, and PowerPoint.
  • Project Management certification is highly desired.
  • Familiarity with the payment industry ecosystem is preferred but not required.
Responsibilities
  • Lead multiple client program implementations simultaneously by applying effective implementation methodology and customizing project plans based on internal processes, configuration requirements, and client needs.
  • Coordinate project results and lead status meetings to communicate results, task owners, and next steps with clients and internal departments, Sales and Account Executives, Product Solutions, and Client Support.
  • Identify and advance obstacles hindering project success; collaborating closely with internal collaborators to action and resolve issues quickly.
  • Educate clients on products and platforms via demonstrations and training sessions before their first order.
  • Configure and test internal systems to verify all program requirements have been fulfilled.
  • Facilitate client transition from Implementation to Client Support.
  • Actively contribute to team process documentation and training for implementing standard processes.
  • Adhere to all Risk and Compliance policies and procedures.

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1996

Growth & Insights
Headcount

6 month growth

3%

1 year growth

10%

2 year growth

41%
INACTIVE