Full-Time
Support Technician
Associate
Posted on 10/4/2024
Astranis
201-500 employees
Develops low-cost telecommunications satellites
Compensation Overview
$1.8kWeekly
Entry
No H1B Sponsorship
San Francisco, CA, USA
U.S. Citizenship, Lawful Permanent Residency, or Refugee/Asylee Status Required.
US Citizenship Required
- Excellent customer service
- Understanding of troubleshooting techniques
- Exhibits critical thinking skills
- Able to take notes and remember directions
- Experience with Windows, MacOS, and/or Linux
- Highly motivated with an interest in helping and teaching others
- Able to perform duties autonomously without much supervision
- Assist with support tickets and escalate as needed
- Perform onboarding and off-boarding tasks for employee lifecycle management including account management and computer provisioning
- Help with inventory management
- Keep documentation on infrastructure, policies, and procedures up to date
- Account management, troubleshooting, and password resets
- Assisting with infrastructure upgrades and larger projects
- Working closely with our engineering teams to provide support for the development and manufacturing of space hardware
- Collaborate with team members to address IT challenges as they arise
- Experience with Network troubleshooting
- Experience with Microsoft 365
- Familiarity with troubleshooting/updating scripts
- Comfortable with replacing hardware in laptops and desktops
Astranis develops and deploys spacecraft designed for Geostationary Orbit to provide internet connectivity to people who currently lack access. The company creates low-cost telecommunications satellites that allow it to offer bandwidth-as-a-service to both commercial and government customers. This approach enables Astranis to deliver services at a much lower cost compared to traditional satellite providers, making it appealing for reaching underserved markets. With over $1 billion in satellite services sold in the past two years and plans for additional satellite launches, Astranis is positioned for growth. The company's goal is to bridge the digital divide by connecting the estimated 4 billion people without internet access, and its technology has garnered interest from the US Department of Defense.
Company Size
201-500
Company Stage
Series D
Total Funding
$587.2M
Headquarters
San Francisco, California
Founded
2015
Simplify's Take
What believers are saying
- Astranis raised $200M in Series D funding, fully funding its Omega satellite program.
- Partnerships with Xona Space and USSF highlight Astranis' potential in defense and navigation.
- Astranis plans to launch 100 MicroGEO satellites by 2030, expanding its market reach.
What critics are saying
- Competition from SpaceX's Starlink and Amazon's Project Kuiper may impact market share.
- Potential satellite launch delays could affect Astranis' deployment schedule.
- Reliance on venture capital funding poses financial risks if future rounds fall short.
What makes Astranis unique
- Astranis offers low-cost telecommunications satellites with a unique bandwidth-as-a-service model.
- The company designs, manufactures, and operates its own satellites, ensuring full control.
- Astranis focuses on connecting 4 billion people without internet access, addressing a global need.
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Benefits
An equity stake in the company.
Comprehensive medical, dental, and vision insurance.
Unlimited vacation days.
Healthy, delicious, free lunch catered in every day.
Complementary OneMedical membership.
Great office chairs, stand-up desks, and a machine shop.
Reimbursement to spend on commuting from outside SF
Generous, fully-paid parental leave.
Growth & Insights and Company News
6 month growth
↑ 4%1 year growth
↑ 1%2 year growth
↑ 1%Astranis, operator of a satellite internet company intended to bridge the digital divide, raised an additional $50 million of Series D venture funding from NTT Docomo Ventures, and other investors.
As part of this ambitious effort, Orbits first partnered with Astranis, the world's leading operator of dedicated communications satellites, to construct its latest satellite.
Astranis to develop resilient GPS satellites for USSF.
WASHINGTON - Satellite manufacturer Astranis announced Nov. 1 it is teaming up with navigation startup Xona Space Systems to compete for a U.S. Space Force contract aimed at developing a backup to the military's GPS system.
Mr. Mancini joins Energy Recovery from Astranis Space Technologies Corp., a San Francisco-based next-gen satellite company, where he served as CFO for four years and was instrumental in bringing this revolutionary satellite technology to market.