Full-Time
Technology Support II
Payments Technology
Chase
10,001+ employees
Consumer and commercial banking services provider
No salary listed
Junior, Mid
Chicago, IL, USA
In Person
- 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Ability to work Saturday to Wednesday first shift and sometimes on-call outside of normal hours as per business needs
- Working knowledge in SQL Database
- Working knowledge in AWS
- Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
- Knowledge in Linux, including ability to function at the command level
- Knowledge of Powershell Scripting
- Monitoring tool familiarity such as: Geneos, Splunk, Grafana, App Dynamics, and/or Dynatrace is a must
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
- Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
- Improve operational stability and availability through participation in problem management
- Monitor production environments for anomalies and address issues utilizing standard observability tools
- Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
- Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
- Working knowledge of RDS and Citrix environment
- Prior software development background DevOps methodologies or site reliability engineering best practices
- Experience in Kubernetes or Docker
- Exposure to newer tools such as Kafka, Microservices, Cassandra
Chase is a national bank that provides a variety of financial products and services for both individuals and businesses. For consumers, Chase offers savings and checking accounts, mortgages, auto financing, credit cards, and investment services. Businesses can access services such as business loans, checking and savings accounts, credit cards, merchant services, and commercial real estate financing. The bank operates on a traditional banking model, generating revenue mainly through the difference between interest rates on loans and deposits, as well as fees for its services. What sets Chase apart from its competitors is its extensive range of offerings and its status as one of the largest banks in the United States, which allows it to serve a diverse customer base. The goal of Chase is to provide comprehensive financial solutions that meet the needs of its customers, whether they are individuals or businesses.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1984
Simplify's Take
What believers are saying
- Chase's free checking account for kids aligns with financial literacy trends.
- The United Gateway card launch attracts customers with no annual fee and bonus miles.
- Freedom Flex and Unlimited card enhancements boost customer loyalty post-COVID.
What critics are saying
- Chase faces competition from fintechs offering innovative financial products.
- Digital-only banks threaten Chase's traditional banking model with lower fees.
- PPP loan fraud investigation could harm Chase's reputation and invite regulatory scrutiny.
What makes Chase unique
- Chase offers a comprehensive range of financial products for individuals and businesses.
- Chase's new child-friendly checking account targets financial literacy for younger generations.
- Partnerships like United Gateway card enhance Chase's competitive edge in credit card offerings.
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Benefits
Professional Development Budget
Company News
Officials from the Treasury Department and the Small Business Administration have long insisted that the government’s Paycheck Protection Program (PPP), set up as a coronavirus emergency fund for small businesses, primarily benefited small businesses because 87 percent of the loans were for less than $150,000.
PayPal has rolled out new enhancements to its Giving platform as a way to boost crowdfunding and charity donations, a press release says.
Americans have a financial literacy problem, and innovators are stepping up to address that.
Chase's new child-friendly checking account and debit card program aims to teach young people about responsible finances.
United Airlines and Chase Card Services today launched a “United Gateway” credit card that carries no annual fee and offers new users who charge $1,000 within three months of enrolling 20,000 frequent-flier miles.