Maintain all public and common areas throughout the day including lobby, restrooms, drinking fountains and floors. Maintain the cleanliness of resident rooms and bathrooms. Maintain handrails to ensure they are clean and free of debris. Clean and remove dust, dirt or food off walls, mirrors, windows, light fixtures. towel bars, towel dispensers. Empty trash cans and replace liners. Sweep and mop floors. Utilize proper safety measures when cleaning, including the use of caution signage and keeping supplies and chemicals out of reach of the residents. Use supplies and equipment in a safe manner by following the user manual instructions. Maintain housekeeping carts, equipment and storage areas in a safe, sanitary, clean and orderly manner. Notify the Director of Housekeeping, Administrator, or Director of Nursing immediately regarding resident safety issues or concerns. Notify the Director of Housekeeping when supplies are needing replenished. Excellent customer skills and positive attitude. Excellent time management skills. Ability to work independently or with a team. Supervisory Requirements This position does not have any supervisory responsibilities. Qualification Education and/or Experience Minimum requirement to perform the essential functions of this position is a High School Diploma or a GED. Experience working in a long term care facility preferred. Language Skills Ability to read and understand procedure and instruction manuals and directions. Mathematical Skills Basic math skills of addition, subtraction, multiplication and division. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Fluent in written and spoken English. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, kneel, stand, walk and talk, read or hear. Some use of office related equipment to include; copier/scanner/fax, telephone, calculator Daily use of housekeeping supplies and equipment. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The smell and noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Customer Experience & Support (1)