Junior Operations Specialist

The Role:

We're looking for a Junior Operations Specialist to support internal teams and help keep the business running smoothly. This is an entry-level role for someone who's organized, proactive, and comfortable working with data to support decision-making across the organization.

This is a launchpad role. You'll work across multiple functions—supporting product, analytics, account management, and operations teams—giving you broad exposure to how different parts of a data-driven business work together. You'll help with everything from coordinating projects and maintaining documentation to pulling data, building reports, and streamlining workflows. This kind of cross-functional visibility is rare early in a career, and it's designed to help you discover where your strengths and interests lie.

You'll work alongside experienced team members who will mentor you as you develop foundational skills in operations, data analysis, and business coordination. Your contributions will keep things moving and free up senior team members to focus on high-impact work.

What You'll Do:

Data & Reporting Support

• Pull, organize, and analyze data from internal tools to support team needs
• Build and maintain dashboards, tracking sheets, and reports
• Prepare summaries and data snapshots for internal meetings and reviews
• Ensure data accuracy and consistency across systems
• Help teams access the information they need to make decisions

Internal Operations Support

• Assist teams with day-to-day operational tasks and project coordination
• Help maintain internal documentation, processes, and workflows
• Track action items, deliverables, and deadlines across projects
• Support the execution of internal initiatives and process improvements
• Flag bottlenecks or issues and help troubleshoot solutions

Cross-Functional Collaboration

• Work with product, analytics, account management, and operations teams on various projects
• Coordinate across functions to gather information, align timelines, and keep work on track
• Gain exposure to design and engineering through cross-team initiatives
• Participate in team meetings, stand-ups, and planning sessions

Tools & Process Management

• Help manage internal tools, systems, and shared resources
• Support onboarding of new tools or workflows
• Assist with QA and cleanup tasks to keep data and systems organized
• Leverage AI-powered tools and automation to improve efficiency (training provided—curiosity required)

Who You Are:

• 0–2 years of experience (or relevant internships) in operations, marketing, analytics, business, or related fields
• Comfortable working with data—you can pull information, organize it, and present it clearly
• Highly organized with strong attention to detail
• Proficient in Excel or Google Sheets—you can build reports, use formulas, and keep things tidy
• A clear communicator who can work effectively across teams
• Proactive and resourceful—you figure things out and ask good questions
• Eager to learn new tools, systems, and ways of working
• Excited about using modern tools—including AI—to work smarter and move faster

Nice to Have

• Experience with project management or documentation tools (Notion, Asana, JIRA, Monday, etc.)
• Exposure to analytics, BI, or reporting tools
• Familiarity with SQL or interest in learning it
• Familiarity with CRM, marketing, or operations platforms
• Basic understanding of how startups or digital businesses operate

Why You'll Love This Role

• Data-informed work: You'll regularly work with data to support teams and inform decisions
• Broad exposure: Work across multiple teams and functions to understand how a growing business operates
• Learn by doing: Get hands-on experience with real projects, not busywork
• Mentorship: Learn directly from experienced operators, PMs, and analysts
• Career flexibility: Build a foundation that opens doors to operations, analytics, product, account management, or wherever your interests lead