BDC Administrator

Dealership:

L0502 Suburban Ford of Romeo

Suburban Ford of Romeo

At Suburban Ford of Romeo, we are dedicated to fostering a collaborative, supportive, and growth-focused work environment. As part of the Suburban Collection, you’ll join a team that values your contributions and supports your career aspirations.

Position Details:

• Work Schedule: Monday-Friday, with occasional Saturdays. (Hours may vary)
• Experience: Open to entry-level candidates and those with prior experience.

Key Responsibilities:

• Develop, process, manage, and follow up with customers in the dealership’s parts, service, and sales departments.
• Gather accurate customer information to create a robust database for continuous follow-up and retention.
• Build and maintain knowledge of product information, pricing, and dealership promotions.
• Use computer and phone skills within the Internet department to boost appointments, sales, and customer retention.
• Schedule solid appointments with customer call-ins, unsold and sold floor traffic, referrals, and service and parts customers.

Key Skills and Qualifications:

• Strong communication and customer service skills.
• Multitasking and time management abilities.
• Proficient phone and basic computer skills.
• A team-oriented mindset.
• Ability to present information clearly and professionally.
• Efficiency in typing and managing one’s own time effectively.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.