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Technical Customer Service Associate
Nordic Languages
Confirmed live in the last 24 hours
London, UK
Experience Level
Desired Skills
Customer Service
  • 1+ year of relevant experience in a customer service role
  • Effective communication, organizational, and time management skills
  • Professional telephone manner
  • Ability to quickly learn and communicate technical information
  • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint)
  • Excellent verbal and written communication skills in English
  • Excellent verbal and written communication skills in Norwegian, Swedish, and or Finnish
  • Advise end users on best practices when using Veeva's applications
  • Identify and resolve client issues associated with Veeva's applications
  • Build strong and professional relationships with all users of Veeva's applications
  • Provide recommendations/feedback on client service improvements and product development
  • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers
  • Maintain accurate records of all email/telephone/chat correspondence related to the role
Veeva Systems

1,001-5,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.
  • Parental leave
  • PTO
  • Free food
  • Health, dental, & vision insurance
  • Gym membership reimbursement
Company Core Values
  • Do the Right Thing
  • Customer Success
  • Employee Success
  • Speed