Full-Time

Senior Account Manager

Client Services

Confirmed live in the last 24 hours

IPG DXTRA

IPG DXTRA

51-200 employees

Diverse communications network solutions provider

Consulting

Compensation Overview

$90k - $130kAnnually

Senior

New York, NY, USA

Category
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
SAP Products

You match the following IPG DXTRA's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Excellent people management skills and leadership skills
  • Excellent verbal and written communication skills
  • Excellent project and time management skills
  • Ability to multitask and work under pressure
  • Ability to use own initiative
  • Financial management skills
  • Good negotiating and influencing skills
  • Excellent editing and quality control skills
Responsibilities
  • Oversee the day-to-day management and implementation of client projects and client teams to drive the business forward
  • Develop, manage, and delegate effectively, acting as the primary client contact where appropriate with support from the senior account team
  • Assist the senior account team with developing objectives, strategies, and tactical programs, and evaluating results across a portfolio of client business
  • Develop and manage appropriate budgets for client projects/activities
  • Manage team workloads and maintain servicing levels through the use of time planning tools (ie, resource planner, SAP time reports)
  • Assist account lead in taking responsibility for the financial status of accounts and manage client billing, ensuring profitability
  • Eventually coach and develop the account team, continually challenging them to deliver a strategic, comprehensive, and professional service
  • Ensure work produced meets the objectives set and is done so in a timely manner, to the highest standard
  • Evaluate accordingly with support from the senior account team to achieve the best results possible
  • Assist senior account team in the preparation and delivery of presentations and new business proposals, often developing first draft proposals
  • Ensure all written communication for team is produced within Virgo house style format and quality
  • Accurately input hours worked into timesheets in SAP
  • Develop and maintain strong relationship with clients through regular contact
  • Demonstrate a sound understanding of client’s business, industry, competitors, and business objectives
  • Provide strategic counsel to clients, based on knowledge of their business, the market, and the media
  • Develop the ability to effectively manage clients’ expectations
  • Challenge and negotiate with clients where appropriate
  • Identify opportunities for organic growth with existing clients
  • Eventually take responsibility for line management of team members
  • Provide constructive and timely feedback on personal development and offer support and guidance where necessary
  • Conduct regular 1-on-1 meetings and appraisal reviews, and ensure challenging performance objectives are set
  • Identify areas of development where necessary and highlight to management team
  • Assist with recruitment where necessary
  • Continue to develop an understanding of the evolving US healthcare system and broader health environment, applying growing knowledge toward the implementation and development of client and new business programs
  • Build an in-depth knowledge of the pharmaceutical industry and Virgo environment
  • Keep updated on new developments within the med ed industry, Virgo offerings, and other agency activity
  • Keep updated on the US FDA and other regulatory bodies, including GPP, that have an impact on client business
Desired Qualifications
  • Bachelor of Arts or Bachelor of Science preferred, or of graduate caliber
  • Team player
  • Reliable
  • Enthusiastic
  • Conscientious
  • Proactive
  • Self-motivated
  • Multitasker
  • Organized
  • Commercial awareness
  • Passionate commitment
  • Open communicator
  • Embraces change
  • Manages and develops direct reports
  • Detail focused

IPG DXTRA is renowned for providing creative and meaningful communications solutions that address complex challenges across various sectors. This focus on dynamic and adaptive strategies makes it an ideal environment for professionals who thrive in innovative and thoughtful workspaces. The company's commitment to a diverse communications network not only ensures a broad and inclusive workplace culture, but also positions it as a leader in effectively handling multi-faceted communication needs.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

New York, New York

Founded

2006

Growth & Insights

Headcount

6 month growth

-24%

1 year growth

-4%

2 year growth

-24%