Full-Time

Global Rebate Operations Analyst

Posted on 12/3/2024

Western Digital

Western Digital

10,001+ employees

Provides data storage solutions and devices

Data & Analytics
Enterprise Software

Entry, Junior, Mid

Company Historically Provides H1B Sponsorship

San Jose, CA, USA

Category
Procurement & Sourcing
Supply Chain Management
Operations & Logistics
Required Skills
SAP Products
Oracle
Requirements
  • Project management skills
  • Ability to manage and drive projects to completion, managing stakeholder expectations and timelines
  • Ideally Knowledge of Distribution Channel Management and Accounts Receivable
  • Bias for action, ability to manage global stakeholders Leadership and strong business partnering across supply chain, pricing & sales-related organizations
  • Systems aptitude, with knowledge of Model N, Oracle & SAP desired
  • Fundamental awareness of accounting principles
Responsibilities
  • Leads the planning and the execution for Rebate Settlement/Payout for WD's global customer base (OEM + Distributor+ Retail).
  • Serve as global process owner to drive improvements and alignment across all aspects of rebates and claims settlements, as we harmonize rebate programs across all subsidiaries.
  • Actively engage counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance budget management and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement. Identify opportunities for efficiency, aligns stake holder interests and drives solutions to streamline current practices.
  • Provide functional guidance, training and support to off-shore Rebate Analysts to ensure Rebate payments are made accurately and timely on verified and validated criteria.
  • Troubleshoot issues related to rebate disputes & deductions to determine cause, provide solutions, and manage operational escalations related to Rebate Settlement.
  • Engage directly with the global customer base to ensure healthy relationship dynamics as well as drive process improvements through the POS to Rebate Settlement interaction.
  • Includes conflict resolution as it relates to disputed rebate payments, problem solving and customer negotiations.
  • Ensure Rebate Settlement meets all internal controls requirements and external customer satisfaction.
  • Assist with key periodic (month end close, quarter close, year-end etc.) business targets.
  • Support enterprise-wide ERP, Rebate and Inventory tools implementations.

Western Digital provides a variety of data storage solutions, including Network Attached Storage (NAS), Storage Area Network (SAN), private cloud, and hyper-converged infrastructure. Their products are designed to help businesses manage and store data efficiently and reliably. For example, their all-flash arrays are optimized for high input/output applications, while the JetStor brand offers cost-effective NAS and SAN arrays that support multiple host ports for improved performance. What sets Western Digital apart from its competitors is its extensive experience in the data storage market and its ability to cater to a wide range of clients, from large corporations to small businesses. The company's goal is to deliver high-value storage solutions that meet the diverse needs of its customers, ensuring they have the tools necessary for effective data management.

Company Stage

IPO

Total Funding

$927.9M

Headquarters

San Jose, California

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Western Digital's continuous product innovation, such as the 8TB WD Black SN850X SSD, positions it as a leader in high-performance storage solutions.
  • The company's expansion into new markets, including a $500,000 investment in new space in San Jose, indicates robust growth and development opportunities.
  • Strategic investments from firms like Los Angeles Capital Management LLC reflect strong market confidence and financial stability.

What critics are saying

  • The highly competitive data storage market requires Western Digital to continuously innovate to maintain its market position.
  • The company's broad product portfolio may lead to challenges in maintaining quality and consistency across all offerings.

What makes Western Digital unique

  • Western Digital's extensive product portfolio, including NAS, SAN, and hyper-converged infrastructure, caters to a wide range of clients from Fortune 500 companies to SMEs, unlike competitors who may focus on niche markets.
  • The company's focus on high-value storage solutions like the JetStor brand and all-flash arrays optimized for maximum I/O applications sets it apart in the data storage market.
  • Western Digital's commitment to innovation is evident in its recent launch of the world's largest 2TB 3D QLC flash memory chip, showcasing its technological leadership.

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Benefits

Paid sick leave & vacation time

Medical/dental/vision insurance

Life, accident, & disability insurance

Tax-advantaged flexible spending and health savings accounts

Employee assistance program

Tuition reimbursement

Employee stock purchase plan

Western Digital Savings 401(k) Plan