Recruiter

Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).

About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment.  Read more about the journey in Reid Hoffman’s words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously.  Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...

*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

Role

Taptap Send relies on hiring the best people to achieve our goals, as a Recruiter, you are a core enabler - you will play a crucial role in our growth and success.

As a central resource, you’ll get the opportunity to work with stakeholders across the company, across the world, filling roles from mid-level right up to Tappers reporting to CEO. You will own the entire lifecycle from kicking off a role to closing, and be seen as the recruiting expert; partnering with hiring managers to drive, refine, and constantly improve hiring processes - upskilling your hiring managers throughout.

London / Manchester (UK) or Dubai (UAE) are preferred however, we have a remote first policy so any locations on same / similar time zones are fine.

Responsibilities

• Using our recruitment tooling to source, attract, select and onboard new Tappers

• Effectively kick off a role; calibrate with hiring manager needs, get interview loop on board with signals and ‘what good looks like’, and get candidates into interview process quickly after kick off

• Put together sourcing strategies per role to get the very best calibre of candidates into interview process -- biasing to headhunting / proactive sourcing vs job board hunting / waiting for inbound

• Define and maintain SLAs / KPIs on; speed of process, quality of grading, volume of candidates in pipeline

• Manage the entire process start to finish; find, chaperone, close

• Own the candidate experience ensuring you deliver the gold standard, including; understanding their needs / desires, is this the right role for them, how do we create an environment (and interview process) for this person to be successful, provide feedback should they not be successful etc.

• Be seen as a bar raiser, holding high standards on grading quality, interview quality, process speed - ultimately, hiring excellence

Requirements

• Either; started life in external agency environment or a foundational understanding of fast pace, high quality proactive sourcing

• Been through at least 1 startup / scale up; ideally Series A - D

• Recruited and closed A+ level talent

• Understands taking a data-first approach to recruiting and/or wants to refine / improve their analytical approach to recruiting

• No wall too high / no task too small mentality

• Resilience; not fazed by changing priorities, or having to change direction

• Ability to hold stakeholders accountable, influence and defend decisions, and convincingly articulate process changes and why it matters

• Whether you have 2 years or 20 years experience, it doesn’t matter - we’re looking for people that care, are motivated to get the job done, and want to be recognised for this

Also you are

• Outgoing - you love speaking to people and enjoy building meaningful relationships

• Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation

• Mission Oriented - you are passionate about working for a net positive organisation / tech for good

• Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment
  

• Driven - you thrive in a fast-paced, target oriented company

Taptap Values 

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.