Junior Systems Engineer

Position Description

Serco is seeking a Systems Engineer to support the Combat Air Force (CAF) Distributed Training Center (DTC) at Langley Air Force Base in Virginia, working for the Distributed Mission Operations Network (DMON) Team based out of Orlando, Florida. The selected applicant will be well versed in all technical aspects of information systems, security policies, and compliance requirements in classified computing environments. The primary responsibility of the position is to support interoperability of CAF DTC Computer Generated Forces (CGF) systems and simulation support applications in DMON events by identifying configuration, networking, or CAF DMO standards issues. The Systems Engineer must be able to analyze, design and document changes to configurations, processes, and procedures for issue resolutions. Additionally, the applicant will support daily activities, operational and test events which requires schedule flexibility.

In this role, you will:

• Operate and troubleshoot developed systems.
• Document new and existing processes.
• Monitor, control, and isolate problems in a data communications network.
• Provide first and/or second-level problem determination and provide needed support.
• Provide responsive quality customer service and support at all times for internal customers as well as external customers at the sites and DMON stakeholders.
• Function as a member of the DTC System Admin and Information Assurance staff for problem escalation and resolution as required.

Qualifications

To be successful in this role, you will have:

• One of the following:
  • Bachelor’s degree in a Science, Technology, Engineering, or Mathematics (STEM) discipline with a minimum of 2 years of technical experience.
• Active U.S. Department of Defense (DoD) Secret security clearance with eligibility for Tier 1 access.
• Meet DoD 8570 IAT II certification requirements (e.g. CompTIA Security+ CE).
• Familiarity with network hardware including but not limited to Cisco switches, routers, boundary protection (firewalls, intrusion protection devices/intrusion detection devices, etc.) and various other network managed devices.
• Knowledge of the Risk Management Framework.
• Good understanding of network protocols.
• Proficient in basic network troubleshooting.
• Familiarity with Distributed Interactive Simulation (DIS), High Level Architecture (HLA), and/or Test and Training Enabling Architecture (TENA) protocols.
• Ability to work both independently and in a team environment.
• Ability to travel as needed (up to 10% of the time) both domestically and internationally.
• Ability to work on-site at Langley Air Force Base in Virginia.

Additional desired experience and skills:

• Active DoD Top Secret security clearance.
• Experience with Distributed Mission Operations (DMO) events.
• Military Aviation or Operations Experience.
• Experience operating and configuring virtualized environments, VMware, ESXi, thin client configuration, and/or virtual machines.
• Strong understanding and use of networking principles and command line interface (Network+ and/or CCNA).
• Experience capturing network traffic and conducting packet analysis.
• Experience with security architectures, firewalls, and network security controls.
• Experience in Sysml environment and strong understanding of CAMEO, DOORS, etc.
• Strong organizational skills and ability to multitask and prioritize.
• Experience in modeling and simulation environment.
• Experience with Computer Generated Forces (CGF) applications.
• Experience in Microsoft Windows Server and Desktop Operating System installation, configuration, troubleshooting, and security processes & procedures.
• Experience with software development.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].