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Full-Time

Customer Service and Distribution Specialist

Posted on 9/30/2024

Gowan Company

Gowan Company

201-500 employees

Provides global crop protection solutions

Food & Agriculture

Junior, Mid

Yuma, AZ, USA

Position requires onsite presence in Yuma, AZ.

Category
Supply Chain Management
Transportation & Distribution
Warehouse Operations
Operations & Logistics
Required Skills
Sales
Communications
Customer Service
Requirements
  • Strong computer skills: Microsoft Office, ERP System and other business software.
  • Strong oral and written communications skills.
  • Demonstrated ability to manage simultaneous urgent tasks.
  • Willingness to work with a wide range of people.
  • Highly organized, self-directed & motivated person.
  • Ability to perform some analytical logistics duties.
  • Positive attitude for learning and improving processes.
Responsibilities
  • Control all phases of GUSA order processing (Enter/Receive orders, print bills of lading & invoices).
  • Use Gowan’s ERP system “Enterprise One” for all company needed transactions.
  • Ensure appropriate documentation is created and maintain recordkeeping in compliance with US regulations.
  • Communicate with sales representatives on customer calls, product moves, etc.
  • Select suitable transportation carriers to deliver goods and work with 3rd party logistics providers.
  • Work closely with Production Planners and Demand Manager for accurate decision making.
  • Organize stock transfers once goods are produced for proper staging of inventory at distribution centers.
  • Perform monthly inventory reconciliation, manages damages and aging inventory for responsible warehouses.
  • Work with development on product complaints & replacements.
  • Track Product Managers' special programs including allocations.
  • Prepare reports, such as sales, forecast or others as requested.
  • Assist manager on maintain mailing list for recipients.
  • Provide support to other departmental needs.

Gowan Crop Protection Limited provides crop protection solutions to farmers and agricultural businesses worldwide. The company offers a variety of products, including chemical and biological solutions, to help growers manage pest problems and enhance crop yields. Gowan operates in over 19 countries and sells its products in more than 70 countries, allowing it to cater to diverse local market needs. A key aspect of Gowan's approach is its focus on tailored solutions that meet the specific requirements of different regions. Additionally, Gowan runs Ecoflora, a business unit dedicated to developing biological products for sustainable agriculture, addressing the increasing demand for eco-friendly farming practices. The company also has a maritime terminal in Mexico for handling fertilizers, which contributes to its revenue. Gowan's goal is to support farmers in improving their productivity and profitability while promoting sustainable agricultural practices.

Company Stage

N/A

Total Funding

N/A

Headquarters

null, null

Founded

1962

Growth & Insights
Headcount

6 month growth

4%

1 year growth

4%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition of a new facility in Arkansas indicates Gowan's commitment to expanding its manufacturing capabilities and market reach.
  • The registration of CLIFFHANGER SC Herbicide for the California rice market and the launch of Magister SC miticide in Canada highlight Gowan's continuous innovation and product development.
  • Partnerships with major corporations like Syngenta can enhance Gowan's market presence and provide opportunities for collaborative growth.

What critics are saying

  • Operating in a highly competitive agricultural market requires constant innovation to stay ahead of rivals.
  • The reliance on chemical crop protection solutions may face increasing scrutiny and regulation due to environmental concerns.

What makes Gowan Company unique

  • Gowan's dual focus on both chemical and biological crop protection solutions sets it apart from competitors who may specialize in only one area.
  • The company's extensive global footprint, operating in over 19 countries and selling to more than 70, allows it to leverage diverse market insights for tailored solutions.
  • Gowan's ownership of Cortez Transfert, a maritime terminal, provides a unique revenue stream and logistical advantage in the import and export of fertilizers.