Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose:

The Public Relations Coordinator will enhance The Salvation Army’s visibility and strengthen its connection with communities across Canada. By supporting media relations, crisis and issues management, marketing, and events, this position helps ensure the organization’s mission is clearly communicated and widely understood. Through these efforts, the role contributes to building trust, deepening stakeholder engagement, and advancing The Salvation Army’s impact nationwide.

Key Accountabilities:

Oversees administrative functions for the public relations team to ensure efficient documentation management, accurate financial processing, and seamless day‑to‑day operations.
Coordinates meeting schedules, logistics, agendas, and minutes to facilitate effective communication and productive team and Advisory Board sessions.
Supports Advisory Board operations by preparing materials, maintaining accurate records, and enabling smooth and well‑organized meetings.
Manages incoming media inquiries as the first point of contact, ensuring timely triage, appropriate escalation, and consistent organizational representation.
Addresses public and internal inquiries with clarity and sensitivity, enabling prompt issue resolution and strengthened support to ministry unit leads.
Organizes event logistics—including vendor arrangements, facility bookings, and catering—to contribute to the delivery of well‑executed events.
Participates in event planning committees to guide coordination efforts and help ensure events align with organizational goals and stakeholder needs.
Monitors event budgets and financial requirements to support accurate forecasting, responsible spending, and adherence to financial policies.
Other duties as assigned.

Education and Experience Qualifications:

Post-secondary diploma of 2 to 3 years in a related field or relevant experience equivalent.
Three years of experience in customer service.
Demonstrates strong organizational and administrative abilities, effectively managing multiple priorities in a fast‑paced environment.
Communicates clearly and professionally, both verbally and in writing, while maintaining diplomacy and adherence to policies.
Maintains a high level of accuracy and attention to detail, supported by strong analytical and problem‑solving skills.
Utilizes advanced proficiency in MS Office (including Excel and Word) to support efficient and high‑quality work outputs.
Builds and preserves relationships of trust through integrity, sound judgment, confidentiality, and a customer‑focused approach.
Adapts quickly to changing demands, showing flexibility, self‑motivation, and a commitment to meeting deadlines.
Engages in continuous learning and upholds the mission, values, and vision of The Salvation Army in all aspects of work.

Compensation:

The target hiring range for this position is $47,716.50 to $59,650.50 with a maximum of $71,584.50.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.

Public Relations Coordinator

The Salvation Army

Compensation Overview