Workday HCM Reporting Solution Architect

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The Role

The Workday HCM Reporting Solution Architect provides consulting services to clients in a project leadership capacity and is a key delivery leader of software and consulting solutions for the Workday ERP team. The position provides activity direction and task management to both clients and consultants assigned to the team. Collaborates with clients and other Workday Project Managers and Leaders to construct and deliver solutions in accordance with client business requirements. In addition, the Solution Architect enables and collaborates with the sales team to position Nordic’s offerings to our customer base.

Key Responsibilities

The Workday HCM Reporting Solution Architect will have the following responsibilities, which include but are not limited to:

• Acting as an overall Workday solution and technical subject matter expert in a customer-facing role
• Providing Workday pre-sales solution generation that succinctly describes how a solution meets the client’s communicated needs and engenders client support for the proposed solution
• Eliciting customer requirements, visioning solutions, and documenting technical and business requirements including leading solution development processes through continuous and iterative solution planning, scoping, and documentation, team mentorship, development review, and client discussions
• As part of the Workday ERP team leadership., serves as a thought leader within the Workday ERP team to identify opportunities for new technologies and creative solutions to serve our clients
• Ability to manage multiple priorities and clients while meeting customer service commitments and project timelines
• Adapts quickly to changes in the work environment and alters approach or method to successfully lead change; reacts well under pressure
• Proven ability to navigate complex and political situations involving client, vendor and third-party challenges.
• Provides excellent, professional client service, tailoring consulting approach to the type of engagement and aligning services with the goals of the company.
• Acts in a leadership capacity on project teams, providing activity direction and task management to both clients and consultants assigned to team. Ability to coach and mentor consultants.
• Identify and participate in continuous learning opportunities
• Work on projects that may be assigned on an ad hoc basis and may assist in other initiatives as required
• Present, facilitate meetings and negotiate with executive and C-level stakeholders.
• Coach and mentor team, resolve conflicts, maintain positive team morale, and deliver direct and timely feedback based on project work and performance
• Share lessons learned and best practices with the Workday ERP team and help improve our solutions, tools, and recommendations based on learnings
• Serve as lead advisor or project management consultant resource for client opportunities
• Must demonstrate and embody Nordic’s maxims   

Skills and Experience

• Bachelor’s degree or equivalent experience required
• 12 + years of Workday professional experience; professional services or consulting experience strongly preferred
• One referenceable Workday implementation client preferred.
• Certification or experience in at least one complete Workday product area and/or experience in development, system administration, security administration or system configuration strongly preferred.   
• Prior experience implementing, training, or supporting Workday software required
• Able to balance urgent, short-term needs with strategic, long-term priorities
• Experience as a thought leader with proven collaboration skills and ability to work independently.
• Demonstrated ability to articulate opportunities for clients to take advantage of additional tools and ancillary products to support business needs.
• Exhibits strength in relating to people, including the ability to deliver feedback and inspire and motivate others to succeed
• Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines
• Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases
• Ability to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change; reacts well under pressure
• Proficient with Microsoft Office Suite, computers, email, correspondence, and spreadsheets

Additional Details

• Travel up to 50% of the time