Full-Time

Microsoft Applications Trainer

Confirmed live in the last 24 hours

Athena Health

Athena Health

5,001-10,000 employees

Cloud-based healthcare management solutions provider

Social Impact
Healthcare

Senior

Remote in USA

Category
IT Support
IT & Security
Required Skills
JIRA
Confluence
PowerPoint/Keynote/Slides
Requirements
  • Min 5years’ experience in application training or applicable experience with proven track record.
  • Experience with Smartsheet highly preferred
  • Experience with Project Management and associated tools like JIRA, Confluence, etc.
  • Strong Microsoft O365skills
  • Familiarity with e-learning tools like Articulate, Captivate, etc
  • Certifications like, Microsoft Certified: Microsoft 365 Fundamentals, is a plus
  • Proficiency in Microsoft software and services
  • Experience in delivering training or workshops, preferably in a corporate or educational setting.
  • Ability to explain complex concepts clearly and engagingly.
  • Ability to address and troubleshoot issues that learners may encounter.
  • Flexibility to adjust training methods to suit different learning styles and needs.
  • Awareness of the latest developments in Microsoft technologies and industry trends.
  • Practical experience using Microsoft technologies and providing support or training on these products.
Responsibilities
  • Conduct needs assessments to identify training requirements and tailor programs to meet the specific needs of different departments.
  • Develop and deliver comprehensive training programs on Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and other relevant applications.
  • Create and resource engaging training materials, including manuals, guides, e-learning modules, and video tutorials.
  • Facilitate in-person and virtual training sessions, workshops
  • Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
  • Provide ongoing support and troubleshooting assistance to employees to ensure continuous improvement in tool usage.
  • Collaborate with IT and other departments to stay updated on new software features and updates.
  • Develop and maintain employee adoption strategies, identifying areas of opportunity, highlighting best practices, and documenting both
  • Including but not limited to:
  • MS Champions program
  • SharePoint site
  • Develop strategy for keeping up to date on Microsoft roadmap
  • Maintain user facing technical tips and tricks
  • Develop and maintain technical and user facing documentation
  • Establish relationships as a trusted advisor to help ensure the continued value of our Collaboration products and services
  • Communicate effectively
  • Collaborate, problem-solve, and/or strategize with team members on upcoming projects
  • Prepare documentation and/or Training for employees and Service desk team based on needs assessments
  • Find gaps and offers technical knowledge in business requirements for system functional specifications and adjusts new and existing systems, processes, and procedures to be more cost efficient.

Athenahealth provides cloud-based services aimed at improving the efficiency and effectiveness of healthcare providers. Their offerings include electronic health records (EHR) systems, revenue cycle management (RCM) software, and patient engagement tools. These products work together to help healthcare providers manage patient records, streamline billing and collections, and enhance communication with patients. Unlike many competitors, Athenahealth offers an all-in-one solution that integrates various aspects of healthcare management, making it easier for providers to improve clinical outcomes and financial performance. The company's goal is to reduce administrative burdens for healthcare providers and improve access to healthcare, particularly through their philanthropic initiative, athenaGives, which supports underserved communities.

Company Stage

Acquired

Total Funding

$38.9M

Headquarters

Watertown, Massachusetts

Founded

N/A

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recent partnerships with companies like Adonis and Innovaccer bring advanced AI capabilities to Athenahealth's platform, potentially improving financial and clinical outcomes.
  • The launch of specialty EHR solutions for Women's Health and Urgent Care demonstrates Athenahealth's commitment to addressing specific needs within the healthcare sector.
  • Athenahealth's continuous innovation, such as the Patient Digital Engagement Index, highlights its focus on improving patient-provider interactions.

What critics are saying

  • The healthcare technology market is highly competitive, with major players like Epic and Cerner posing significant challenges.
  • Integration of third-party applications through the Marketplace program could lead to compatibility issues and increased complexity.

What makes Athena Health unique

  • Athenahealth's all-in-one cloud-based platform integrates EHR, RCM, and patient engagement solutions, offering a comprehensive approach that many competitors lack.
  • The company's philanthropic initiative, athenaGives, sets it apart by providing free EHR technology and support to underserved communities.
  • Athenahealth's Marketplace program allows seamless integration of third-party applications, enhancing its platform's versatility and appeal.

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