Full-Time

Microsoft Applications Trainer

Confirmed live in the last 24 hours

Athena Health

Athena Health

5,001-10,000 employees

Cloud-based healthcare management solutions provider

Social Impact
Healthcare

Senior

Remote in USA

Category
IT Support
IT & Security
Required Skills
JIRA
Confluence
PowerPoint/Keynote/Slides
Requirements
  • Min 5years’ experience in application training or applicable experience with proven track record.
  • Experience with Smartsheet highly preferred
  • Experience with Project Management and associated tools like JIRA, Confluence, etc.
  • Strong Microsoft O365skills
  • Familiarity with e-learning tools like Articulate, Captivate, etc
  • Certifications like, Microsoft Certified: Microsoft 365 Fundamentals, is a plus
  • Proficiency in Microsoft software and services
  • Experience in delivering training or workshops, preferably in a corporate or educational setting.
  • Ability to explain complex concepts clearly and engagingly.
  • Ability to address and troubleshoot issues that learners may encounter.
  • Flexibility to adjust training methods to suit different learning styles and needs.
  • Awareness of the latest developments in Microsoft technologies and industry trends.
  • Practical experience using Microsoft technologies and providing support or training on these products.
Responsibilities
  • Conduct needs assessments to identify training requirements and tailor programs to meet the specific needs of different departments.
  • Develop and deliver comprehensive training programs on Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and other relevant applications.
  • Create and resource engaging training materials, including manuals, guides, e-learning modules, and video tutorials.
  • Facilitate in-person and virtual training sessions, workshops
  • Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
  • Provide ongoing support and troubleshooting assistance to employees to ensure continuous improvement in tool usage.
  • Collaborate with IT and other departments to stay updated on new software features and updates.
  • Develop and maintain employee adoption strategies, identifying areas of opportunity, highlighting best practices, and documenting both
  • Including but not limited to:
  • MS Champions program
  • SharePoint site
  • Develop strategy for keeping up to date on Microsoft roadmap
  • Maintain user facing technical tips and tricks
  • Develop and maintain technical and user facing documentation
  • Establish relationships as a trusted advisor to help ensure the continued value of our Collaboration products and services
  • Communicate effectively
  • Collaborate, problem-solve, and/or strategize with team members on upcoming projects
  • Prepare documentation and/or Training for employees and Service desk team based on needs assessments
  • Find gaps and offers technical knowledge in business requirements for system functional specifications and adjusts new and existing systems, processes, and procedures to be more cost efficient.

Athenahealth provides cloud-based services aimed at improving the efficiency and effectiveness of healthcare providers. Their offerings include electronic health records (EHR) systems that help clinicians manage patient information, revenue cycle management (RCM) software that streamlines billing and collections, and patient engagement tools that facilitate better communication and care. By integrating these services, Athenahealth supports healthcare providers in enhancing clinical outcomes, patient experiences, and financial performance. Unlike many competitors, Athenahealth operates on a subscription model, allowing healthcare providers to access their technology solutions while reducing administrative burdens. Additionally, through their philanthropic initiative, athenaGives, they offer free EHR technology to free and charitable clinics, aiming to improve healthcare access for underserved communities.

Company Stage

IPO

Total Funding

$38.9M

Headquarters

Watertown, Massachusetts

Founded

1997

Growth & Insights
Headcount

6 month growth

25%

1 year growth

25%

2 year growth

25%
Simplify Jobs

Simplify's Take

What believers are saying

  • Athenahealth's AI-powered Ambient Notes reduces clinical documentation burden for ambulatory practices.
  • The launch of athenaOne for Behavioral Health captures a growing market segment.
  • Partnership with Fruit Street Health aligns with preventive care and chronic disease management trends.

What critics are saying

  • Increased competition from AI-driven EHR solutions like Suki threatens market share.
  • Potential data privacy concerns arise from integrating HealthArc's remote care management platform.
  • Specialized solutions like athenaOne for Orthopedics may not meet all providers' diverse needs.

What makes Athena Health unique

  • Athenahealth offers integrated EHR, RCM, and patient engagement solutions in one platform.
  • The company provides cloud-based services, reducing administrative burdens for healthcare providers.
  • Athenahealth's Marketplace program enables seamless integration with third-party healthcare applications.

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