Manager - People Technology

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

• The Manager, People Technology supports QVC and HSN, and leads a team of senior analysts to deliver the Global People Team Portfolio Roadmap. You are central to transforming the People Team into a more automated and data-driven function through optimization, integrations, and process innovation. If you value balancing leadership with hands-on technical work, this is your chance to make a global impact.

• You will be part of the People Solutions Leadership Team and collaborate with COEs, Technology, Legal, and vendor partners to guide innovation, ensure operational excellence, and uphold critical protocols.

• You will report to the Director, Global People Solutions.

Where You'll Work

• This role is hybrid and will require you to be onsite at West Chester, PA (HQ- Studio Park) 6 days per month (onsite days are predetermined and standard across the company).

• You must reside in one of the following states to be considered: Pennsylvania, New Jersey, or Delaware.

• Relocation assistance is not available for this role

What You'll Do

• Collaborative Leader: Manage your team of senior analysts, mentoring for growth and ensuring delivery excellence, while partnering with HR technology experts and performing hands-on configuration.
• Strategy and Execution: Combine strategic oversight with practical involvement in technical work—leading functional workshops, guiding complex configuration initiatives, and contributing to critical projects to deliver high-quality HR technology solutions.
• Drive Innovation: Identify opportunities for automation, system simplification, process optimization, and user experience enhancements across core HR processes.
• Ensure Technology Delivers: Oversee initiatives that make the HR Technology ecosystem scalable, compliant, and intuitive for global employee experiences.
• Vendor Partnerships: Oversee vendor relationships, RFI/RFP processes, and contract performance to ensure understanding of roadmap priorities.
• Ensure Security and Compliance: Partner with Technology and Legal to uphold cybersecurity, user access, and data privacy protocols.
• Influence Strategy: Use analytics and technical insights to shape roadmap decisions and deliver scalable solutions that meet our needs.

What You'll Bring

• 5+ years of configuration experience in the Workday Ecosystem
• Hands-on technical expertise: configuration, integrations, and troubleshooting in Workday (including HCM and Security), ServiceNow, Kronos, and related tools.
• Experience leading complex configurations and partnering with senior HR partners.
• Strong experience with data integrity, compliance, and security protocols.
• Experience translating complex system concepts into clear, applicable recommendations for HR partners.
• Experience working across global teams within a complex organizational structure.

#LI-Hybrid #LI-KW1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.