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Account Manager
Confirmed live in the last 24 hours
Denver, CO, USA
Experience Level
Desired Skills
  • Proven account management or other relevant experience (sales, customer success, etc.)
  • Experience discovering and closing sales opportunities and building client relationships
  • Experience successfully managing a pipeline to achieve revenue targets
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent verbal and written communications skills
  • Own the customer relationship post-sales, with a focus on retention and expansion. This will be done through upselling, in person visits to the cafes and launching new products
  • Develop a trusted advisor relationship with accounts and key customer stakeholders, demonstrating success in helping small coffee shops scale and grow
  • Identify customer needs and objectives to help them achieve their business goals
  • Communicate and report key account metrics internally and externally
  • Work with our Sales, Support and Operations teams to ensure an exceptional customer experience
  • Act as a customer liaison to internal teams, acting as the customer voice and advocating for product improvements based on customer feedback
Desired Qualifications
  • Passion for coffee and small business. A background in coffee is a !

11-50 employees

Food service stock management platform
Company Overview
Odeko's mission is to build a better food & beverage industry, and empower small businesses. Odeko looks to build smart systems that give their customers an edge by lowering costs and boosting margins.
  • Competitive salaries
  • 401K
  • Equity opportunities
  • Comprehensive and affordable medical, dental, and vision benefits. HSA, FSA available
  • Fitness benefits
  • Wellness programming
  • Unlimited vacation
  • Paid gender neutral parental leave
  • Fully remote team
  • Stipend for WFH set-up
  • Employee Resource Groups
  • Actively growing D&I initiatives
  • Bi-annual reviews
  • Professional growth stipend
  • Personal growth programming
Company Core Values
  • Customers First
  • Innovation at all levels
  • Personal growth, personnel growth
  • We run on data
  • Real people, real respect