Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Enable you to apply your training skills and support to your team as we lead the industry in transforming how commercial real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences.

First American is looking to add an Sr. Trainer to our growing team. In this role you will work in a dynamic, fast-paced setting training delivery and development, analyzing data, driving change, negotiating for resources, influencing outcomes. Oversees, develops and delivers training programs for First American employees and/or external customers to meet organizational and learner needs. Partners with business leaders to identify training needs, standardizes training initiatives, tracks and reports on training success. Conducts multiple training delivery methods in an individual or group setting. Promotes efficiency and competitive advantage by developing the skills of staff and end users

**This is a remote role**

What You’ll Do

• Partners with management to identify and develop training solutions to solve business issues
• Gathers information on business objectives from management, determines training needs, and recommends solutions.
• Participates in the development and evaluation of training metrics and measurement components
• Tracks and analyzes training programs by examining training participants’ job performance.
• Conducts and facilitates general and specific training programs for organization employees and/or external customers.
• Conducts and analyzes evaluations to judge effectiveness of training sessions and implements improvements.
• Collects information on employee performance and feedback.
• Support and mentor new team members.
• May travel to remote locations to deliver training.

What You’ll Bring:

• Experienced in instructional design theory and/or learning principles
• Strong understanding of effective teaching methodologies and tools
• Experienced in traditional and modern training methods, tools and techniques
• Ability to present complex information to a variety of audiences
• Presentation skills
• Data gathering and analysis
• Facilitation skills
• Critical thinking to develop or asses training materials
• Project management skills
• Presentation skills within a group and/or one-on-one
• Possesses a clear understanding of assigned group(s)’ business practices
• Strong organizational and analytical skills
• Understands effective teaching methodologies and tools
• Critical thinking and decision-making skills
• Excellent written and verbal communication skills
• Excellent interpersonal, relationship-building and teamwork skills
• Self-motivated; self-starter
• Experience managing project, focusing on both long-range projects and immediate tasks
• Proficient in Microsoft Word, Excel and PowerPoint
• Bachelor’s degree or equivalent combination of education and experience
• Typically has 5-8 years of directly related experience working in National Commercial Services

Pay Range: $56,880.00-$101,120.00 annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.