Sr. Product Manager

Job Description

Seeking a Senior Product Manager with expertise in UI/UX, Design and research to join our global team and the shape the consumer experience for Installments and Embedded Finance products at Visa. In this role as a global design lead, you will support our regional teams and will play a crucial role in defining and executing best in class experience to drive the adoption of Flexible Payments and Credentials, product learning and experimentation agenda and roadmap.

Responsibilities:

• Define and manage product design and experience strategy, aligning with company and Product objectives and user needs for both B2B and B2C Collaborate with cross-functional teams (including engineering, Product, Marketing, Sales, and Customer service) to ensure product experience aligns with overall product strategy.
• Lead user research to understand user needs, identify gaps, and develop new features.
• Design the user experience for our installment process, which will be integrated into merchant sites. Support regional teams with design expertise and guidance, ensuring a cohesive global product strategy.
• Exceptional story teller with high degree of Influence with partners, including Financial Institutions (FIs) and merchants, to adopt best-in-class design and experience standards.
• Define, Develop, Drive, Monitor, and analyze Product experience and metrics, and make decisions based on data to improve the product.
• Develop and maintain a prioritized product backlog and lead the planning and execution of product sprints.
• Manage relationships with stakeholders, ensuring transparency and managing expectations.
• Provide mentorship and guidance to other members of the team.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Bachelor’s degree in design, Business, Computer Science, or related field. Master’s degree preferred.
• 8+ years of experience in interaction, experience and emotional design with a focus on product management.
• Proven experience managing all stages of the product design and experience lifecycle.
• Expertise with user-centered design principles for Consumer and Businesses
• Experience with design tools like Sketch, InVision, Figma, or Adobe Creative Suite.
• Exceptional communication and presentation skills.
• Strong analytical and problem-solving skills.
• Experience working in a global team, supporting regional teams.
• Proven ability to influence external partners to adopt high design standards.