Renewals Underwriter I

Working at Pie Insurance as a Renewal Underwriter I requires adapting your skills and experience to a cutting edge, data-driven approach to risk management. Our data-centric approach to underwriting is unparalleled, and we are disrupting the small business insurance market, one customer at a time. The Renewal Underwriting I role is responsible for reviewing and analyzing existing policies for renewal, including existing term file corrections and changes. This role plays a part in building the Underwriting team’s robust portfolio by underwriting second and third-year renewals and smaller accounts.

How You’ll Do It

• Review individual risks within renewal processes and level of authority, and determine pricing and coverage terms in conjunction with Pie's guidelines and within level of authority.
• Gather, consolidate, and input information from 3rd party services and partners.
• Check for accuracy of information and verify premiums.
• Quickly and effectively decide each request through the use of Pie’s underwriting guidelines and known risk exposures and loss frequency and severity.
• Achieve profitable growth through appropriate risk evaluation. 
• Build and maintain outstanding customer relationships.
• Prioritize and resolve customer inquiries for documentation or support.
• Review of midterm change requests on policies, including entity changes, endorsements, experience modification endorsements, rate testing, and other duties as assigned.
• Work closely with Renewal Underwriter II on the assigned Renewal Underwriting Team to ensure that your book of business is being reviewed and processed per company SLAs.
• Provide technical assistance to cross-functional teams and partners regarding policy and endorsement provisions and underwriting acceptability for designated insurance coverage.
• Maintain strong industry knowledge on WC underwriting and changes in market/account positions.
• Develop and maintain full knowledge of all forms, coverage ratings and manuals for the specific line being underwritten.
• Participate in testing of new systems and system updates to ensure they are working as expected.
• Take on other tasks, responsibilities and projects as needed.

The Right Stuff

• High school diploma or GED is required. Bachelor’s degree is preferred. 
• 2+ years of insurance experience in a customer service, audit, underwriting and/or sales role required.
• 1+ year of experience with commercial lines required, workers’ compensation or other P&C lines preferred.
• Experience verifying businesses using a variety of web-based research tools, like OSHA and SAFER, is required.
• Experience using Insurity and Salesforce preferred.
• Ability to produce quality work while managing a high-volume of transactions, as well as balance competing priorities quickly and effectively. 
• Solid attention to detail and ability to context switch while working in a multi-state book of business.
• Demonstrated ability to send accurate and timely information to internal teams and external partners, to directly enhance and elevate the customer experience.
• Effective communication skills: possesses the ability to communicate clearly and concisely, closes the loop on open communications.
• Experience communicating in internal chat platforms, like Slack or Teams.
• Ability to quickly adapt to changes in work processes and systems.
• Desire to improve how insurance operates in a technology driven environment.
• Collaborative: demonstrates interpersonal and teamwork skills by considering the needs of others, achieving goals and builds buy-in with stakeholders, prioritizes the needs of others.  

The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. All AI-reviewed applications are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.