Returnship: Sales Development Representative @ Shopmonkey

Returnship: Sales Development Representative

Posted on 4/3/2023

INACTIVE

51-200 employees

Auto repair process management software

Company Overview

ShopMonkey's mission is to change the auto industry and impact customers by helping every shop thrive. The auto-repair shop software company has created a platform that allows shop owners to streamline their workflows and better understand their business from customer service, to parts inventory, to workflow management, and more.

Locations

California, USA • Remote

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Sales

Communications

CategoriesNew

Sales & Account Management

Requirements

Ability and willingness to be a team player by collaborating and leading by example
Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
An honest and genuine approach to helping potential customers
Resourceful and adaptable to change and feedback that is given
Ability to handle objections and proactively address potential roadblocks and/or issues
Strong interpersonal skills and friendly professional demeanor on the phone
Ability to articulate product value proposition with any level of detail or brevity
Bachelor's degree preferred
Prefer successful sales experience in a B2B SaaS environment
Desire to grow within our organization
11 paid holidays
Flexible time off - take the time off you need!

Responsibilities

Source and identify qualified opportunities through high volume targeted outbound/inbound efforts (focus will depend on experience and company needs)
Work closely and collaboratively with Sales Leadership to develop and implement appropriate prospect communication plans
Schedule product demonstrations for Sales Account Executives
Ensuring all potential customers are followed up with, rescheduled, and owning the process until demonstrations are completed by Sales Account Executives
Generate and maintain expert knowledge of the Shopmonkey Product, the automotive services industry, competition, market happenings and trends
Oversee that our CRM is being utilized and managed effectively
Meet and exceed daily KPI's and monthly quota
Help coach and provide light training of new Sales Development Representatives as you grow

Shopmonkey is excited to invite you to the launch of our Returnship. This is a unique opportunity to restart your career and build your future! This Returnship is focused on finding Talented individuals that are returning to the workforce, exploring a career change, or looking to reboot their skills and refresh their resume. Sales Development Representatives are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. This role will be responsible for identifying and sourcing new qualified sales opportunities for the Account Executive team. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following. A successful candidate will schedule product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities.

As a Sales Development Representative, you will:

Source and identify qualified opportunities through high volume targeted outbound/inbound efforts (focus will depend on experience and company needs)
Work closely and collaboratively with Sales Leadership to develop and implement appropriate prospect communication plans
Schedule product demonstrations for Sales Account Executives
Ensuring all potential customers are followed up with, rescheduled, and owning the process until demonstrations are completed by Sales Account Executives
Generate and maintain expert knowledge of the Shopmonkey Product, the automotive services industry, competition, market happenings and trends
Oversee that our CRM is being utilized and managed effectively
Meet and exceed daily KPI’s and monthly quota
Help coach and provide light training of new Sales Development Representatives as you grow

To be successful in this role, you’ll need:

Ability and willingness to be a team player by collaborating and leading by example
Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
An honest and genuine approach to helping potential customers
Resourceful and adaptable to change and feedback that is given
Ability to handle objections and proactively address potential roadblocks and/or issues
Strong interpersonal skills and friendly professional demeanor on the phone
Ability to articulate product value proposition with any level of detail or brevity
Bachelor’s degree preferred
Prefer successful sales experience in a B2B SaaS environment
Desire to grow within our organization

This full-time position is compensated at $21.63/hour with an uncapped commission target of $25,000 annually. This position is also eligible for equity and standard company benefits.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks:

🏡 Fully Remote Work!

$1,000 to set up your home office
$20 phone/internet monthly reimbursements
Virtual activities and in-person meet-ups
Laptop and super rad swag provided
Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally

💪🏼 Health & Wellness

Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
Short term and long term disability
Employee assistance program
Generous parental leave
401(k) available upon hire

✈️ Time Off

11 paid holidays
Flexible time off - take the time off you need!

🥰 Giving Back

Matching donations for approved charitable organizations
Group volunteer efforts

🌟 Personal & Professional Development

Weekly internal product & company training sessions
Monthly events & education activities focused on DEIB, personal and/or professional development
Individual career progression plans and leadership/management training

Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services).

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected].