Senior Coordinator of Writing and Language Support Programs

TITLE

Senior Coordinator of Writing and Language Support Programs

JOB SUMMARY

Performs administrative work to support and enhance the effectiveness of English, Rhetoric, and Spanish (ERS) initiatives including First-Year Composition (FYC) and dual credit, The Write Site, and Spanish Learning Support within the department of Language, Culture, and Gender Studies. Work includes report preparation, review and preparation of student files, support for events such as student enrollment, assistance with planning staff and faculty training and professional development, maintaining scheduling of courses and tutor schedules, communicating with faculty, adjunct faculty, writing, and Spanish tutors. Work is performed under the supervision of the Director of Tutoring and Director of FYC. Performance evaluation is based on completion of assignments and attainment of desired results. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures. 

For the Write Site and Spanish Learning Support, the Coordinator supports a Director, a Graduate Assistant Director, and a staff of approximately 20-30 tutors in any given semester. For the FYC program, the coordinator supports a Director, Associate Director, Graduate Assistant Director(s), and approximately 40-50 FYC instructors (graduate students, adjunct, full-time faculty, and dual credit) in any given semester. The coordinator manages the dual credit program by: observing instructors, planning orientation and professional development, communicating between department leadership and dual credit partners, and collaborating with the Dual Credit Office to improve conversion of dual credit students to fully matriculated full-time TWU students.

ORGANIZATIONAL RELATIONSHIPS

Reports to:      Director Tutoring Write Site

Supervises:     No supervisory responsibilities

ESSENTIAL DUTIES -May include, but not limited to the following:

Assists with tutoring students across academic disciplines at the Write Site when scheduling necessitates 

● Supports writing tutor work through training, creating, and compiling resources 

● Develops and monitors tutor schedules 

● Manages office and oversight of writing center space 

● Collects data, performs analysis, and prepares university reports to support Write Site and First Year Composition programs, assessment, and administration 

● Assists in development of First Year Composition and Write Site operational support procedures such as enrollment, advising, and assessment 

● Works with First Year Composition director to set First Year Composition course appointments and schedules 

● Assists FYC and Write Site directors with event coordination and management including orientation, guest speakers, professional development, and pedagogy workshops. This may involve preparation of materials, event scheduling, booking rooms, site location preparation, marketing and communication, or participation in planning committees 

● Gathers and manages documents, files, and storage for First Year Composition and Write Site including student records, syllabi, assessment documents, instructor records, and program records 

● Demonstrates knowledge of tech, software, equipment, and other support for writing center and FYC classrooms 

● Conducts research in support of writing center and FYC initiatives 

● Promotes the FYC and Write Site services and opportunities to students and maintains welcoming, inclusive atmosphere 

● Supports dual credit program by observing instructors, planning orientation and professional development, communicating between department leadership and dual credit partners. 

● Reviews dual credit literature syllabi prior to the beginning of each semester. 

● Collaborates with the Dual Credit Office to improve conversion of dual credit students to fully matriculated full-time TWU students 

ADDITIONAL DUTIES

• Performs other duties as requested.

EDUCATION

Bachelor's degree in an area generally related to program content or assigned responsibilities. 

Master’s degree in related academic discipline preferred. Additional job-related experience and/or education may substitute for the required education on a year-for-year basis.

EXPERIENCE

A minimum of two years’ experience tutoring or working in an instructional capacity in higher education. Adept with GoogleSuite and office management tools 

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.  

All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

● Basic knowledge of and familiarity with academic program structures in higher education 

● Ability to learn and appropriately utilize: TWU and COB academic program requirements, processes, and databases 

● Ability to collect, analyze, and evaluate student and program data in support of admissions decisions 

● Ability to prepare written reports and spreadsheets to assist COB in decision-making 

● Ability to communicate effectively, both orally and in writing 

● Ability to relate constructively to others in the workplace 

● Ability to accept supervision and respond to requests in a timely, constructive manner 

● Ability to acquire new knowledge and skills through on-the-job and course training 

● Ability to work under pressure when necessary 

● Ability to maintain good working relationships with staff, volunteers, clients, and others

● Ability to work occasional evenings and weekends 

● Ability to use a personal computer and other office equipment, including related university software and email 

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee may be required to travel.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment. 

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

Texas Woman’s University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic.

All offers of employment will be contingent on the candidate’s ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman’s University deemed security-sensitive require background checks and verification of all academic credentials.

If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government.  For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov.

Salary: $34,999 Annually