Field Applications Engineer

Salary Range: 150697 to 226046 (Currency: USD) (Pay period: per-year-salary)

What you'll do:

• We are looking to hire U.S based personnel who are willing and able to travel internationally (50% minimum travel required) to support foreign customers and be stationed in foreign nations for extended periods up to 12 months.
• Become an expert user of the Hivemind enterprise software stack. 
• Provide technical support and training to customers. 
• Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
• Assist the sales team in pre-sales activities, e.g., demos. 
• Assist in post-sales deployment and integration of Shield AI enterprise software products. 
• Develop and maintain technical documentation and training materials. 
• Troubleshoot and resolve technical issues. 
• Help customers debug software/API integration issues. 
• Collaborate with the engineering team to address customer feedback and improve products. 
• Visit customers on site globally to support software integration and development activities. 

Required qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related field. 
• 7+ years of experience of industry experience or 6+ years of experience plus a master's degree
• Ability to travel a minimum of 50% of work hours, with extended periods deployed at customer sites (domestic or abroad)
• 3+ years of experience in an integration/applications engineering role 
• 3+ years of experience working in a startup environment. 
• Strong technical background in software engineering. 
• Strong proficiency in writing modern C++ code. 
• Intermediate proficiency in writing Python code. 
• Excellent problem-solving and analytical skills. 
• Strong communication and interpersonal skills. 

Preferred qualifications:

• Experience in the defense aviation or robotics industry. 
• Experience building and running a small enterprise software applications/solutions engineering team.