Full-Time

Lead Cloud and Security Support Engineer

Confirmed live in the last 24 hours

Sonar

Sonar

501-1,000 employees

Tools for code quality and security

Enterprise Software
Cybersecurity

Senior

Austin, TX, USA

Position requires onsite presence in Austin.

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
PowerShell
Datadog
Bash
Microsoft Azure
Python
Git
CloudFormation
AWS
Ansible
Linux/Unix
Google Cloud Platform
Requirements
  • Lead Engineer with at least five years of experience in AWS, Linux, DNS, and network administration
  • Good knowledge of systems engineering, network foundations, and network protocols
  • Experience with VPN, Firewalls, Switches, Office LAN, and WiFi network infrastructure
  • Experience with supporting AWS Infrastructure. Azure and GCP are a plus.
  • Experience with AWS Security services such as Security Hub, GuardDuty, and Config
  • Hands-on scripting and automation with Python, Powershell, Bash, YAML, Cloudformation
  • Experience with IaC, Ansible, Git/Github, and Certificate management
  • Capable of performing log analytics and insights to correlate events and determine root causes
  • Background in observability systems like DataDog and/or SIEM monitoring
  • Certifications in AWS, Linux, Fortinet, Network, or other position-related fields are a plus
Responsibilities
  • Lead, manage, and drive the office and cloud IT Infrastructure and Security support
  • Take ownership of Cloud Infrastructure and End-point Security issues reported and see problems through to resolution
  • Monitoring and support of applications, network infrastructure, Network and security events
  • Manage tickets for Incidents and requests for services in the ServiceNow queue
  • Research, diagnose, troubleshoot, and identify solutions to resolve infrastructure incidents and SIEM alerts
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Help end users and departments that have localized network problems
  • Work with Infrastructure as a Code, AWS CFN/CDK, IAM, Linux, DNS, Certificates, and network management
  • Document technical knowledge in the form of notes, manuals, and RunBooks and Knowledge Articles
  • Act as a Support representative in the cloud and office Infrastructure projects
  • Take the initiative to improve infrastructure platforms and process automation toward operational excellence
  • Investigate reported customer security issues and vulnerabilities

SonarSource provides tools aimed at improving code quality and security for software developers. Its main products include SonarLint, an IDE plugin that gives real-time feedback on code quality; SonarQube, a self-managed solution for comprehensive code analysis and reporting; and SonarCloud, a cloud-based service that offers similar features with the convenience of cloud management. The company operates on a subscription-based model, allowing clients to access its tools through annual subscriptions or usage-based pricing for cloud services. SonarSource stands out in the market with its strong emphasis on the "Clean Code" philosophy, which promotes writing code that is easy to understand and maintain. The goal of SonarSource is to help developers and organizations produce high-quality, secure, and reliable software.

Company Stage

Late Stage VC

Total Funding

$444.6M

Headquarters

Vernier, Switzerland

Founded

2008

Growth & Insights
Headcount

6 month growth

12%

1 year growth

22%

2 year growth

49%
Simplify Jobs

Simplify's Take

What believers are saying

  • Sonar's acquisition of Tidelift enhances its software supply chain security capabilities.
  • Partnership with Adactin expands Sonar's reach in the Australian market.
  • Growing demand for DevSecOps aligns with Sonar's focus on code security.

What critics are saying

  • Emerging AI-driven code quality tools could threaten Sonar's market position.
  • Rapid evolution of programming languages may lead to compatibility issues.
  • Integration challenges from Tidelift acquisition could disrupt Sonar's operations.

What makes Sonar unique

  • SonarSource supports over 30 programming languages, more than many competitors.
  • SonarLint offers real-time feedback directly in IDEs, enhancing developer productivity.
  • SonarQube and SonarCloud provide comprehensive code analysis, both on-premises and cloud-based.

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