Internship

IT Support Internship

Confirmed live in the last 24 hours

WebFX

WebFX

501-1,000 employees

Digital marketing solutions for revenue growth

Consulting
Consumer Software

Compensation Overview

$17 - $18Hourly

Harrisburg, PA, USA

In-person internship based at our riverside campus in Harrisburg, PA.

Category
IT Support
IT & Security
Requirements
  • A Bachelor’s Degree (either in-progress or completed)
  • GPA above 3.4
  • Customer service experience in any industry
  • Outstanding written and verbal communication skills
  • Experience in tech support or IT Help Desk-related work
  • Solid understanding of Windows OS
  • Solid understanding of Mac OS
  • Basic familiarity with the latest business office technologies
  • Eagerness to learn and be trained!
Responsibilities
  • Provide technical support for incoming queries related to computer systems, software, and hardware
  • Install, modify, and repair computer hardware and software
  • Run diagnostic programs to identify and resolve problems
  • Maintain the performance of computer systems
  • Install and configure new Windows and Mac workstations
  • Create new accounts for incoming team-members
  • Support online software configuration and answer team member questions

WebFX provides digital marketing solutions designed to help mid to large-size companies increase their revenue. Their services include search engine optimization (SEO), web design, ecommerce solutions, and website conversion strategies. By focusing on driving traffic to client websites and converting visitors into customers, WebFX ensures that their clients see a positive return on investment (ROI). What sets WebFX apart from its competitors is their personalized approach, where they create tailored marketing strategies for each client. The company's goal is to deliver measurable results that enhance their clients' online presence and profitability.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$17.2M

Headquarters

Harrisburg, Pennsylvania

Founded

1996

Growth & Insights
Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition of Nutshell enhances WebFX's ability to offer a complete suite of services, potentially increasing client retention and satisfaction.
  • Strategic investment from Trilantic North America can accelerate WebFX's growth and innovation, providing more opportunities for employees.
  • WebFX's targeted approach to premium SMBs can lead to strong client relationships and a stable revenue stream.

What critics are saying

  • Integrating Nutshell's CRM and email marketing platform may present challenges in terms of technology and company culture.
  • The reliance on a niche market of premium SMBs could limit WebFX's growth potential if this market segment faces economic downturns.

What makes WebFX unique

  • WebFX's acquisition of Nutshell positions it as a comprehensive service provider, integrating CRM and email marketing with its digital marketing expertise.
  • The strategic investment from Trilantic North America provides WebFX with the financial backing to expand its service offerings and market reach.
  • WebFX's focus on premium SMBs allows it to cater to a niche market, differentiating it from competitors who target larger enterprises or broader markets.

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Benefits

Flexible Schedule

Little Amps Coffee & Tea Bar

Merit-Based Promotions

On-Site Gym and Yoga Classes

Supplemental Insurance

Generous Paid Time Off

Humanitarian Trips

Personal Desk Fund

150% Company Match Of Personal Charity Donations

CheersFX Peer Recognition

FXLearns Library

New Parent Support