Contract

Workplace Experience Lead

Contract

Posted on 9/23/2025

Metropolis

Metropolis

1,001-5,000 employees

Checkout-free parking payments via computer vision

Compensation Overview

$40 - $50/hr

Seattle, WA, USA

In Person

Must work in-office 5 days a week.

Category
Operations & Logistics (1)
Requirements
  • 2+ years of professional experience in a similar role
  • Able to work in-office 5 days a week
  • Thrives in a high-pressure environment
  • Experience interacting with executives in the finance, real estate or technology industries
  • Strong communication skills; highly organized with strong attention to detail
  • Team player – energetic, enthusiastic and personable
  • Ability to multitask and prioritize completing tasks and meeting deadlines
  • Perform duties with the highest level of confidentiality and integrity
  • Strong Google suite (including calendar and Drive applications), Zoom, and Google Meet skills
  • Interest in being a part of a fast-growing company
Responsibilities
  • Represent the Workplace team as the face of the office for employees and guests; maintain a welcoming, safe and secure working environment; ensure reception area and conference rooms are tidy and presentable
  • Contribute to operational excellence by partnering with vendors, onsite support, and internal stakeholder groups such as IT and Security; coordinate with vendors and assist with office buildout and construction projects
  • Own all onsite communications and field inbound requests from the local team
  • Carry out office processes, policies, and all daily office-related operations; receive deliveries; sort and distribute incoming mail
  • Monitor and maintain office services and amenities, including F&B and supplies (including arranging office orders and maintenance) - ensuring all areas are well-stocked
  • Partner with other Office Coordinators to understand and align perks, offerings, SWAG, and events; coordinate office lunches and events
  • Take the lead on building-related tasks/issues, such as employee parking, maintenance, building/office updates and announcements
  • Manage conference room calendars including scheduling appointments, confirming meetings, spotting/clearing up calendar related discrepancies, coordinating with professionals from other companies
  • Coordinate with the IT department if any technical issues arise; coordinate with the Accounting team when needed (invoices, expense tracking)
  • Assist with the onboarding and access needs of new onsite employees; support visiting employees from other locations; work on various ad-hoc projects for the broader People team
Desired Qualifications
  • Familiarity with Asana, Slack, and Navan is preferred but not required

Metropolis is a technology-driven facility-management company that focuses on parking solutions using computer vision to enable checkout-free payments. Its system detects vehicles and parking events via cameras and sensors, allowing drivers to pay automatically without stopping at a gate. The platform integrates into real estate operations, Class A office buildings, multi-garage complexes, and valet services to improve asset productivity and streamline operations. Compared with others, Metropolis supports a wide customer base across North America, operates in over 360 cities, processes more than $4 billion in payments annually, and has grown through significant funding rounds and the acquisition of SP Plus Corporation. Its goal is to expand its platform’s capabilities and market reach, helping property owners and managers increase efficiency and revenue by embedding its payment and facility-management tools directly into daily operations.

Company Size

1,001-5,000

Company Stage

Series D

Total Funding

$3.5B

Headquarters

Santa Monica, California

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • $1.6B funding in 2025, including $500M Series D, values at $5B.
  • AeroParker expanded to 75 US airports since December 2025.
  • Processes $5B annual transactions, adds 35,000 members daily.

What critics are saying

  • Oosto's surveillance history triggers privacy lawsuits within 3-6 months.
  • CCPA fines hit 4% of $5B revenue for unconsented data collection.
  • SP Plus integration causes outages in 20% of 4,200 locations.

What makes Metropolis unique

  • Metropolis uses computer vision for checkout-free parking payments.
  • SP Plus $1.5B acquisition in 2024 created largest North American network.
  • Oosto acquisition in 2025 added biometric facial recognition capabilities.

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Benefits

Health Insurance

401(k) Retirement Plan

Disability Insurance

Life Insurance

Stock Options

Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

2%
PR Newswire
Apr 14th, 2026
Metropolis expands AeroParker to 6 US airports and integrates Joby baggage services

Metropolis has expanded its aviation services across key US airports, rolling out its AeroParker reservations platform at six regional airports since December 2025, including Salt Lake City International, New Orleans International, and Milwaukee Mitchell International. The company now operates at approximately 75 airports and has launched seamless drive-in, drive-out technology at 10 locations. The parking operator has deployed remote check-in at Phoenix Sky Harbor International Airport and is launching curbside concierge services at George Bush Intercontinental Airport. Metropolis is also partnering with Joby to provide baggage handling for passengers on Blade Urban Air Mobility flights between Manhattan and New York-area airports. Following its $1.5 billion acquisition of SP+ in 2024, Metropolis operates over 4,200 locations across North America, serving 50 million customers annually.

Yahoo Finance
Nov 6th, 2025
Metropolis raises $1.6B for expansion

Metropolis Technologies, backed by SoftBank, raised $1.6 billion to expand its AI-powered technology beyond parking lots into sectors like retail and restaurants. The funding includes a $500 million Series D round led by LionTree, valuing the company at $5 billion, and a $1.1 billion loan led by J.P. Morgan. The capital will be used to hire talent and develop products for new verticals. Metropolis aims to create a "Recognition Economy" for seamless transactions.

Fortune
Jun 27th, 2025
Metropolis nears $5B valuation, new CFO

Metropolis has appointed Lookman Olusanya as its new CFO, effective June 30. Olusanya previously held financial leadership roles at Square, Google Cloud, and AWS. The AI company, known for its checkout-free payment experiences, is nearing a $5 billion valuation as it fundraises. Metropolis serves over 50 million customers, processes $5 billion in annual transactions, and gains 35,000 new members daily.

Calcalist
Jan 20th, 2025
Oosto sold for $125M after $352M funding

Oosto, formerly AnyVision, was sold for $125M to Metropolis, primarily in shares. Despite raising $352M, including $25M from SoftBank, Oosto struggled to commercialize its facial recognition tech, with annual revenue at $10M. The sale was influenced by Eldridge Industries, a shareholder in both companies. Oosto faced reputational issues after reports of its tech being used for surveillance, leading to a rebrand and investor withdrawals, including Microsoft and Bosch.

Business Wire
Oct 6th, 2023
Metropolis Technologies, Inc. to Acquire SP Plus Corporation for $1.5 Billion

Metropolis Technologies, Inc. (“Metropolis”), a technology company whose computer vision platform enables checkout-free payment experiences, and SP® P

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