Image Support Specialist @ Hearst

SUMMARY

Process and enhance various types of digital images. Your precision and attention to detail will ensure high quality data entry. Employees use job aids and CDS Global procedures to process digital images for each magazine, product or non-profit client while upholding quantity and quality expectations.

ESSENTIAL FUNCTIONS

Verify and/or enter missing data presented to you on a PC screen.
Perform basic along with advanced keying functions including, but not limited to: Forms ID keying, Recon Keying, List Keying, Data Entry/Heads Up, Verify, Reject Review and Batch Setup.
Perform quality checks on various keying states to ensure proper data points are gathered for both Onshore and Offshore clients.
Generate batch reports to locate and pull rejected items.
Document and analyze data for process improvements, detecting trends, and audit reporting for both internal and external sources.
Perform account lookup or data entry on the client’s 3rd party system of record.

RESPONSIBILITIES

Maintains confidentiality of CDS Global and its clients' proprietary information.
Interacts in a cooperative and professional manner, with all levels of employees, clients and/or vendors, in a team environment.
Organize tasks and resources to complete work and meet deadlines according to established departmental procedures.
Acquire and adopt new information in a changing technical environment.
Adheres to CDS Global guidelines, policies and procedures.
Assumes additional responsibilities as required.

REQUIREMENTS

High school diploma or equivalent preferred.
Must be at least 16 years of age.
Intermediate verbal and written English communication skills
Basic math skills.
Basic PC knowledge and skills.
Working knowledge and skills utilizing job aids and a defined set of methods or operations processes while adhering to quality guidelines.
Above average attention to detail skills.
Above average accuracy and quality of work.
Problem solving skills.
Minimum typing skills requirement: 35 WPM.
10‑key skills preferred.
May be required to work extra hours as needed.

TRAINING OPTIONS

November 3-14 Monday-Friday 5pm-9pm

WORK SCHEDULE
20-40 hour work schedules available between the following parameters:

Mon-Fri : 10:00am-10:30pm
Sat/Sun : 6:30am-4:30pm

POSITION TYPE

Upon hire, this is a temporary, non-benefited position, with the potential to transition into a regular, full-time role based on performance and organizational needs within 5 months.

WORK LOCATION

2005 Lakewood Dr., Boone, Iowa, 50036

SALARY

Base wage = $14.50/hour

SHIFT DIFFERENTIAL

For continual and reoccurring shifts.
2nd Shift : Mon-Fri, 4:00pm-10:30pm
- Additional 10% of base wage/hour if 50% or more scheduled hours fall during the 2nd Shift
- Example: Base wage + $1.45 = $15.95/hour
Weekend Shift : Sat/Sun, 6:30am-4:30pm
- Additional $3.75/hour worked on Weekend Shift
- Example: Base wage + $3.75 = $18.25/hour

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.

We strive to create an environment that brings the power of diversity to life.

At CDS Global, our mission, vision, and values aren’t just statements on a wall — they guide everything we do, and we’re proud to share them with every potential team member:

MISSION
Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for all those we serve.

VISION
Be recognized as the trusted world leader in intelligent solutions—seamlessly elevating relationships and empowering those we serve to achieve their boldest endeavors.

VALUES
Integrity: We uphold honesty, transparency, and accountability in all we do.
Innovative: We embrace bold thinking and leverage technology to fuel growth, progress, and solutions.
Excellence: We pursue world-class quality and continuous improvement in everything we do.
Collaborative: We harness the power of teamwork, leveraging diverse perspectives to create smarter solutions.
Curiosity: We seek knowledge, challenge ideas, and explore new possibilities.
Compassionate: We lead with empathy, respect, and a commitment to making a positive impact on everyone we serve.

Post Offer, Pre-employment background check(s) conducted on qualified candidates.
Post-offer, pre-employment drug/health screening(s) required for some positions.
Equal Opportunity Employer - Veterans/Disabled

Job Recruitment Scams Warning

It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Hearst and/or its affiliates. These messages have been offering fraudulent employment opportunities to applicants and often asking for sensitive personal and financial information.

Please note that these communications are fraudulent. They do not originate from Hearst or any brands owned by Hearst nor are they associated with the Hearst recruitment process.

Hearst (or any of the organizations that recruit on our behalf) will never ask for any money or payments from applicants, at any point in the recruitment process.
All individuals who are successful in gaining an offer of employment from Hearst, whether directly or indirectly, are always required to go through a formal recruitment process, which will always involve a virtual or in person meeting with a Hearst employee or representative.

The FTC has issued helpful guidance about these types of scams at https://consumer.ftc.gov/consumer-alerts/2021/04/dont-let-job-scams-block-your-path-forward.

Onsite: #LI-Onsite

Image Support Specialist

Data Entry

Hearst

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