Full-Time
Sales Development Representative
Google Ads Products
Teleperformance Spain
Customer experience and business services
Compensation Overview
€22.5k/yr
Barcelona, Spain
Hybrid
Hybrid position in Barcelona; relocation package support is available.
 Sales & Account Management (1) |
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- C2-level Arabic proficiency.
- Good oral and written English proficiency.
- Sixteen months of previous sales experience is desirable.
- Ability to work independently and manage responsibilities with occasional guidance.
- Solid customer relationship management experience, including navigating customer relationship management platforms, analyzing customer data, and supporting sales strategies.
- Proficient communication skills for sharing information, facilitating discussions, and collaborating with team members.
- Ability to work in a goal-oriented environment.
- A proactive attitude.
- Ability to work in a team.
- Business acumen, including evaluating business performance and supporting decision-making processes.
- A customer-oriented approach.
- General understanding of the diversity and cultural differences of Middle Eastern markets.
- Familiarity with Middle East and North Africa business practices and etiquette.
- Ability to communicate effectively with professionals from different Middle Eastern countries and understand Arabic business communication nuances.
- Familiarity with formal and informal communication styles in the region.
- Multicultural sensitivity and ability to build trust-based relationships with people from different cultural backgrounds.
- Knowledge of predominant values in the region.
- Understanding of data privacy regulations in Middle Eastern countries.
- Familiarity with relevant business laws and regulations in the region.
- Make outbound customer calls to promote and sell services.
- Create, maintain, and update a customer database with complete information.
- Consolidate and build the customer base.
- Record outbound call history and customer responses in detail.
- Ensure consistent customer follow-up.
- Monitor competitors’ products or services and develop selling strategies.
- Handle customer needs and inquiries.
- Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
- Work effectively with others, sharing ideas and resources to achieve common goals.
- Exchange information, ideas, and messages through various channels and mediums.
- Understand and manage one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.
- Consider and appreciate diverse perspectives and ideas.
- Evaluate information and arguments to make informed decisions based on data insights.
- Approach problems and challenges with a focus on finding practical and effective solutions.
- Apply an entrepreneurial mindset characterized by innovation, creativity, risk-taking, and proactive problem-solving and opportunity identification.
Teleperformance Spain is the Spanish operation of a global customer-experience and business-services company. It delivers customer care, technical support, sales, back-office processing, content-related operations, and other outsourced services for client brands. Multilingual teams support consumers and business customers across phone, messaging, digital, and operational channels. Delivery centers and remote teams are coordinated through workforce management, training, quality, technology, security, and client operations. Roles span customer service, sales, technical support, content operations, team leadership, recruiting, and business support.
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