Associate Manager

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the Role

The Associate Manager of Visual Operations will partner with the creative, production, and visual merchandising teams to support the in store and window elements process. This role is the primary link in communication between corporate and field with regards to visual merchandising and marketing in stores.

The impact you can have

• Act as the primary point of contact for the day-to-day management of the Creative and Production team workflow, collaborating with Project Managers and cross-functional leads to determining timelines, prioritization, and feedback flows, ensuring efficient project execution.

• Builds strong relationships with cross functional partners and works with Merchant, Planning and Allocation, and Marketing teams to intimately understand merchandising and marketing strategies

• Heavily participates in walk through presentation in the mock studio for monthly floor set

• Drafts weekly direction for visual merchandising updates and in-store marketing to the field

• Collaborate with Store Communications on direction to the field regarding the rollout of new fixture programs

• Oversees communication and direction of promotional activity in stores

• Process Optimization: Continuously evaluate and refine creative processes, workflows, and tools to enhance operational efficiency, quality, and innovation.

• Own workflow calendars

• Monitor project progress, identify, and address potential roadblocks, and maintain a thorough understanding of project status, risks, and key milestones.

• Track project budgets, expenses, and allocate resources efficiently to meet budget and timeline.

• Work closely with the field team to track, respond and react to store callouts. Handle order status inquiries, daily order management, and special-order requests, including performing root cause analysis on order issues.

• Manage the store database for accuracy across all in store areas, fixtures, window props, mannequins, window counts, window flow, photography archive.

• Create and manage complex distribution lists for windows, in-store marketing, and fixture rollouts that directly affect budget decisions, production, and field communication.

• Partnering with visual merchandising to ensure store set direction for windows/marketing is accurate and all-encompassing.

• Create and keep up-to-date keep/purge lists for stores and vendors.

You'll bring to the role

• Bachelor’s degree with 2-4 years of experience working in a creative environment.

• A thorough understanding of all Adobe Creative Suite and Microsoft Office applications with an emphasis on Excel

• Acute attention to detail

• Self-motivated with excellent written and verbal communication

• Ability to prioritize, solve and close issues.

• Formulate action plans quickly and implement solutions effectively through critical decision-making.

• Knowledge of the retail industry and competitors.

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.

• Support for your individual development plus opportunities for career mobility within our family of brands.

• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*

• Medical, dental, vision insurance & 401(K)*

• Employee Assistance Program (EAP)

• Time off – paid time off & holidays*

• Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

The target salary range for this role is: $65K - $70K.

#LI-LL1

Location:

Times Square Tower-ANN-New York, NY 10036

Position Type:

Regular/Full time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [email protected]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.