Full-Time

Field Property Claims Adjuster

Deadline 8/1/27
Liberty Mutual

Liberty Mutual

10,001+ employees

Global property and casualty insurer

Compensation Overview

$57k - $96k/yr

+ Sign-on bonus + Mileage reimbursement + Commission and/or bonus

Austin, TX, USA

In Person

Must live within or near Austin; local travel to insured homes is required, with occasional training travel to Lewisville.

Bachelor's

Category
Finance & Banking (1)
Required Skills
Customer Service

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Requirements
  • Working knowledge of claims handling procedures and operations.
  • Proven ability to provide exceptional customer service.
  • Effective negotiation skills.
  • Ability to effectively and independently manage workload while exhibiting good judgment.
  • Strong written and oral communication and interpersonal skills.
  • Computer skills with the ability to work with multifaceted systems.
  • A bachelor's degree or equivalent experience and at least 1 year of directly related experience.
  • Ability to obtain proper licensing as required.
  • Ability to handle multiple competing priorities and organize the day.
  • Strong time management and organizational skills.
  • Demonstrated understanding of building construction principles.
Responsibilities
  • Investigate and evaluate property damage onsite, resolve complex coverage and damage issues, and prepare complete repair estimates for covered damages.
  • Access roofs by ladder and inspect attics, crawl spaces, and basements when necessary to locate damage.
  • Handle moderate to complex claims independently from first notice of loss through final closure while managing the workload.
  • Work in a vehicle in the field daily while occasionally handling assignments from the desk.
  • Explain coverage of loss and assist policyholders with damage itemization, emergency repairs, and additional living arrangements.
  • Work with and coordinate vendor services, including contractors, emergency repair, cleaning, and replacement services.
  • Respond to catastrophe duty assignments when called upon.

Liberty Mutual is a global insurer providing property and casualty coverage for individuals and businesses, including auto, home, specialty lines, workers’ compensation, commercial liability, general property, and reinsurance. It charges premiums in exchange for protection, underwrites and prices policies to manage risk, and pays claims up to policy limits when losses occur. It stands out as one of the largest P&C insurers with a broad, multi-line, global footprint that diversifies risk across many markets and lines of business, supporting stable underwriting and financial strength. Its goal is to provide affordable, reliable protection while maintaining the financial strength to pay claims and grow the business over time.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Boston, Massachusetts

Founded

1912

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Simplify Jobs

Simplify's Take

What believers are saying

  • Liberty Mutual posted $4.686 billion H1 2026 net income and 87.3% combined ratio.
  • July 30, 2026 Venezuela arbitration awarded $1.57 billion, boosting optionality.
  • APAC unification and Gareth Rees’s July 2026 GTS promotion sharpen specialty distribution.

What critics are saying

  • H1 2026 profits depend on light catastrophe losses; one severe season reverses them fast.
  • Underlying Q1 2026 combined ratio worsened to 84.1% from higher advertising spend.
  • Casualty and commercial auto remain exposed to nuclear verdicts and social inflation through 2027.

What makes Liberty Mutual unique

  • Liberty Mutual combines retail, specialty, reinsurance, and investments across 27 countries.
  • Its May 2026 ChatGPT auto-quoting app uses Liberty’s own rating engine.
  • June 2026 ICEYE parametric wildfire cover delivers building-level payouts within hours.

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Benefits

Performance Bonus

Company News

Associated Press
Aug 10th, 2026
Liberty Mutual wins best homeowners/renters insurance in 2026 Newsweek Readers' Choice Awards

Liberty Mutual Insurance has been named a winner in the Best Homeowners/Renters Insurance category of the 2026 Newsweek Readers' Choice Awards. The recognition highlights the company's customizable coverage offerings, backed by over 110 years of experience in the insurance industry. The awards recognize leading businesses across various consumer categories through a public voting process. Winners are selected by readers based on quality, value, and customer experience. Liberty Mutual is the world's ninth largest property and casualty insurer, operating as a Fortune 100 company with more than 40,000 employees across 27 countries. The company generates over $50 billion in annual consolidated revenue and manages more than $100 billion in long-term capital through its investment platform.

Insurance Business
Aug 6th, 2026
The US insurance market just split in two.

The US insurance market just split in two. The trends inside Q2's results - and what they mean for brokers. Q2 2026 earnings season has been kind to the industry's bottom line. Allstate, Liberty Mutual, Prudential, MetLife and a long list of smaller carriers all beat last year's numbers, some by a wide margin. Look past the headline profits, though, and the details tell a less comfortable story: property pricing is falling fast, casualty pricing keeps climbing, and the gap between the two is now wide enough to be reshaping how carriers deploy capital. Average commercial premiums fell 1.2% in Q1 2026, according to the Council of Insurance Agents & Brokers, ending a 33-quarter streak of increases. Commercial auto rates kept rising through the same period, extending a 59-quarter run of increases and still climbing at roughly 5.8% a year, driven by nuclear verdicts that totaled $31.3 billion in 2024 alone. Property is having a very good year, and the weather is why. Start with the carriers whose books lean toward property. Allstate's second-quarter results showed a combined ratio of 86.6%, 4.5 points better than a year ago, which the company attributed to lower catastrophe losses and more favorable prior-year reserve releases. Liberty Mutual reported net income of $2.6 billion for the quarter and $4.7 billion for the first half, on a year-to-date combined ratio of 87.3%. Travelers posted a combined ratio of 86.8%, down 6.8 points, with catastrophes contributing 4.3 points of that ratio against 6.7 points a year earlier. Underwriting hasn't suddenly improved. It's a light catastrophe season showing up in every property book at once. Aon put US insured natural catastrophe losses at roughly $36 billion for the first half of 2026, well below the $40 billion-plus recorded in the first half of each of the previous three years, while Gallagher Re logged a fifth straight quarter without a single loss event topping $10 billion. That's the same dynamic the Council of Insurance Agents & Brokers flagged when average commercial premiums fell for the first time in nearly nine years in Q1 2026. Carriers with strong capital and a mild loss year have room to compete on price, and that's showing up across property, cyber, and D&O. Florida's specialty property insurers have a second, more durable reason for the improvement. Heritage Insurance Holdings posted a record second-quarter net income of $61.7 million, up 28.5%, while American Coastal Insurance reported net income of $21.9 million even as gross written premiums declined roughly 5% on continued rate softening. Both results trace back to Florida's 2022-2023 tort reforms, which eliminated one-way attorney fees and curbed assignment-of-benefits litigation. A Perryman Group analysis released in February 2026 found the reforms prevented Florida property premiums from rising an average of 14.5%, while frivolous lawsuits against insurers fell 25% in the first half of 2025 compared with the same period in 2024. A regulatory fix taking a few years to show up in carrier earnings isn't common, and it's a large part of why Florida property has gone from the industry's biggest headache to one of its better-performing lines. Casualty tells a different story. Kemper Corporation swung to a net loss of $464.8 million in the second quarter, driven almost entirely by a $460 million non-cash goodwill impairment. Strip that out and adjusted operating income was still down sharply, to $26.3 million from $84.1 million a year earlier, with the company's specialty personal auto book absorbing continued pressure from claims severity. Corebridge Financial posted a small GAAP net loss of $16 million despite adjusted operating income of $512 million, a gap that shows how much non-cash and market-driven items are distorting reported results across the life and annuity side this quarter. Social inflation runs under both results. WSIA's 2026 midyear report found E&S property premium down 13.7% at midyear even as transaction volume rose 15.2%, while liability continued to harden across multiple lines. Nuclear verdicts, jury awards of $10 million or more, rose 52% between 2023 and 2024 to 135 cases, with their combined value up 116% to $31.3 billion. Liability claim costs tied to social inflation grew roughly 7% in 2024 according to Swiss Re Institute data, the fastest pace in two decades. Commercial auto has posted loss ratios above 100% in every year but one since 2014, per AM Best data, with net underwriting losses exceeding $5 billion in both 2023 and 2024. Chubb chairman and CEO Evan Greenberg told analysts in July that the company walked away from roughly 40% of the large-account and specialty property business it was offered this quarter rather than write it at prevailing prices, while North America casualty pricing at Chubb still rose 7.1% over the same period. Carriers are chasing the soft property cycle where the account is clean and holding firm on anything carrying real liability exposure. The Zurich-Beazley deal is a US market story, not just a London one. Zurich's $4.8 billion first-half business operating profit, up 13%, arrived alongside confirmation that its roughly $10.9 billion all-cash acquisition of specialty insurer Beazley remains on track to close in the second half of 2026, having cleared the European Commission on July 7. This tends to get filed under London market news, but Beazley already writes a large book of US business directly rather than only through its Lloyd's syndicates: Beazley Insurance Company underwrites on an admitted basis in all 50 states, and Beazley Excess and Surplus Insurance places non-admitted business, alongside its cyber MGA relationships across the US wholesale channel. Zurich says the combined entity will write roughly $15 billion in specialty premium annually, making it the largest specialty underwriter in the world, with Beazley's Full Spectrum Cyber platform, one of the more established incident-response-backed cyber products in the US market, central to the rationale. For a US retail agent or wholesale broker, a program or cyber binder currently running through Beazley's admitted or E&S paper is about to sit inside a materially larger, Zurich-backed balance sheet. That can mean more stable capacity and broader appetite once the integration settles. Combining two large specialty underwriting operations rarely happens without some near-term disruption to underwriting authority, binding procedures, or program terms, though, so it's a fair question to put to any MGA or wholesale partner with Beazley paper on their panel heading into the back half of the year. The life and annuity side is quietly having its own boom. Away from P&C, US life and annuity carriers turned in some of the stronger results of the quarter. Prudential Financial reported net income of $985 million, nearly double the year-ago figure, with adjusted operating income up 14% to $1.438 billion as its PGIM asset management arm posted a 28% earnings jump. MetLife's adjusted earnings rose 20% to $2.43 per share, with growth in its Retirement and Income Solutions unit driven less by its large pension risk transfer deals than by structured settlement sales and longevity reinsurance business, which together pushed RIS revenue outside of PRT up 19% for the quarter. Brighthouse Financial's headline $956 million net income is largely a function of hedge-accounting mismatches rather than underlying profitability; its adjusted earnings were a more modest $258 million. Kemper's smaller Life Insurance segment posted adjusted operating income of $18.3 million, up from $12.6 million, a rare bright spot in an otherwise difficult quarter for the company. The durable trend underneath these numbers is insurers continuing to move long-duration liabilities off balance sheet through reinsurance. Manulife announced a new long-term care reinsurance transaction alongside its results, expected to close in the fourth quarter, adding to a wave of similar deals across the industry as carriers free up capital tied up in decades-old blocks of business. The takeaway. Q2 2026 earnings look strong almost everywhere, but for two very different reasons depending on which side of the P&C ledger a carrier sits on. Property results are being flattered by a mild catastrophe season and, in Florida's case, genuine structural improvement from tort reform, neither of which is guaranteed to repeat. Casualty results are being weighed down by a litigation and social inflation problem showing no sign of easing on its own. For brokers advising clients through Q3 and Q4 renewals, that's the conversation worth having line by line, not carrier by carrier.

PR Newswire
Aug 5th, 2026
Liberty Mutual reports $4.7B net income in H1 2026 with 87.3% combined ratio

Liberty Mutual Insurance reported net income attributable to LMHC of $2.634 billion for the three months ended 30 June 2026, up from $1.845 billion in the same period last year. For the six months ended 30 June, net income reached $4.686 billion, compared to $2.870 billion in 2025. The company achieved a consolidated combined ratio of 87.3% year to date. Chairman and CEO Tim Sweeney attributed the results to strong underwriting profitability, selective growth, and exceptional investment returns. The Boston-based insurer also disclosed receiving a favourable $1.570 billion arbitration award against Venezuela on 30 July 2026, though collection remains uncertain. Liberty Mutual operates in 27 countries with over 40,000 employees and generates more than $50 billion in annual consolidated revenue.

Reinsurance News
Jul 8th, 2026
Liberty Mutual names Gareth Rees as Global Lines Leader for Global Transaction Solutions.

Liberty Mutual names Gareth Rees as Global Lines Leader for Global Transaction Solutions. Liberty Mutual Insurance Group, a global insurer providing commercial and personal insurance products and services, has appointed Gareth Rees as Global Lines Leader for its Global Transaction Solutions (GTS) business, effective from 1 July 2026. Rees will be based in London and will report to Thomas Leahy, Global Product Leader - Financial Lines at Liberty Mutual. He has played a key role in developing GTS' global business. He spent the past six years as Chief Underwriting Officer, following a series of senior roles after joining the company in 2015. As Global Lines Leader, Rees will collaborate with GTS teams across EMEA, APAC and the Americas to further strengthen the business's transactional liability proposition and support its future direction. A former corporate lawyer, Rees has extensive experience advising on mergers and acquisitions across multiple sectors. Liberty Mutual said his new responsibilities will include advancing GTS' strategic objectives as the business enters its next stage of development. Leahy added: "We are delighted to announce Gareth's new role as leader of GTS. He has spent the past decade helping to build out our global team of industry-leading transactional risk experts. Under his leadership, we are confident GTS will continue to provide specialist expertise and agile solutions to its clients and brokers in an increasingly complex transactional risk environment." Liberty Mutual said Rees succeeds Rowan Bamford, who has left the business to pursue new opportunities.

Cares of Washington
Jun 26th, 2026
Cares of Washington receive major grants.

Cares of Washington receive major grants. Cares Of WA is happy to share Cares of WA has recently been awarded grants from the Kuni Foundation and from the Liberty Mutual Foundation. The Kuni Foundation grant will help fund of its supported employment services, and the Liberty Mutual Foundation funds will be used to support of its career advancement services to young people and people with disabilities. These funds also mean Cares Of WA can pay more of its general expenses such as rent, insurance, technology, and focus more of its program revenue on providing quality services in more responsive ways, given the increasing needs of the people Cares Of WA support. Thank you to both the Kuni Foundation Advancing Cancer Research and Inclusion | Kuni Foundation and the Liberty Mutual Foundation: Liberty Mutual Foundation | LMG for believing in its mission and the people Cares Of WA support!