Full-Time

LTSS Service Care Coordinator

Posted on 1/11/2025

Centene

Centene

10,001+ employees

Provides health insurance and services

Healthcare

Compensation Overview

$22.07 - $37.25Hourly

Entry, Junior

Rockford, IL, USA

Hybrid role with 75% local facility visits; preference for applicants residing in Rock Island County.

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Requirements
  • Bachelor's degree and 1 year of related experience
  • RN licensed in Illinois
  • Bachelor or Master’s Degree prepared in human services related field defined as: Child, Family and Community Services, Early Child Development, Guidance and Counseling, Home Economics- Child and Family Services, Human Development Counseling, Human Service Administration, Human Services, Master of Divinity, Pastoral Care, Pastoral Counseling, Psychiatric Nursing, Psychiatry, Psychology, Public Administration, Rehabilitation Counseling, Social Science, Social Services/Social Work or Sociology
  • LPN with one (1) year experience in conducting comprehensive assessments and provision of formal service for the elderly
Responsibilities
  • Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes
  • May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs
  • Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
  • Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
  • Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
  • Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
  • Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
  • Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
  • Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
  • May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate
  • Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
  • Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
  • Performs other duties as assigned
  • Complies with all policies and standards

Centene Corporation operates in the healthcare industry, focusing on providing health insurance and services to individuals, particularly those who are underinsured or uninsured. The company offers a variety of health insurance products, including medical, dental, vision, and behavioral health services, as well as pharmacy benefits. Centene's business model emphasizes a localized approach, allowing it to tailor its services to meet the specific needs of different communities across the United States. This strategy sets Centene apart from competitors by ensuring that care is both high-quality and cost-effective. The company's goal is to improve health outcomes for its 27.5 million members while managing expenses and addressing social barriers to health. Additionally, Centene is committed to corporate sustainability and employee well-being, offering flexible work arrangements and benefits that support a healthy work-life balance.

Company Stage

IPO

Total Funding

N/A

Headquarters

Saint-Louis, Senegal

Founded

1984

Simplify Jobs

Simplify's Take

What believers are saying

  • ICHRA growth offers Centene a chance to capture a customizable insurance market.
  • Telehealth expansion, like Blueberry Pediatrics, improves access for underserved populations.
  • Special assistance during emergencies boosts Centene's community support and brand loyalty.

What critics are saying

  • ICHRA market competition may impact Centene's market share.
  • State emergencies could strain Centene's resources, affecting service delivery.
  • Leadership changes, like Ken Fasola's retirement, may cause strategic realignment challenges.

What makes Centene unique

  • Centene's localized approach tailors healthcare services to specific community needs.
  • The company leads in the Health Insurance Marketplace, serving 27.5 million members.
  • Centene integrates personalized nutrition into healthcare plans, enhancing patient outcomes.

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Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Hybrid Work Options

Flexible Work Hours