Senior Director

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

Credit Risk Solutions (CRS) is part of Transunion’s Global Solutions organization and is focused on making trust possible by delivering more accurate and comprehensive information on individuals, businesses, and assets, and their relationship with each other. Our mission is to support global commerce and consumer credit transactions by developing and providing actionable data and insights- along with customer-centric tools with which organizations can effectively discern risk and manage credit decisions for the broadest population possible.

As Senior Director, Alternative Data Solutions, you will be responsible for product management of one of TransUnion’s most valuable alternative data assets, the short-term lending data bureau and our verification of income and employment (VOIE) partnership. With significant investment, both businesses are poised for growth with a broad set of products for both short-term lenders and TransUnion customers across Financial Services, Insurance and Diversified Markets.

What You'll Bring:

• 12+ years of progressively more responsible experience in product or program management and P & L responsibility and ownership in either Financial Services or specifically the short-term lending industry

• Must be a self-starter and capable of independent work with minimal guidance at times

• Solid organizational, project management, problem solving and decision-making skills with a high degree of comfort managing multiple assignments

• Strong product management discipline with demonstrated success leading cross-functional product teams

• Strong collaborator with a problem-solving, design-thinking, customer-centric mind-set; highly curious

• Exudes accountability and ownership and is passionate about the fundamental customer/consumer problem

• Driven by intellectual curiosity and independent thinking with a positive “can do” attitude

• Experience working within matrixed organizations

• Very strong written and verbal communication skills

• Bachelor’s degree required, Master’s degree is a plus

We'd Love to See

Ensure commercial success of the short-term lending data portfolio of solutions and our verification of income and employment solutions by working in close partnership with Sales, Global Technology, Analytics, and other matrix partners

• Lead Product Management (with the help of 2 FTEs) for FactorTrust while managing the Product Manager for VOIE solutions

• Create and manage the FactorTrust platform strategy including the backlog management, ongoing platform support, and platform sunset strategies

• Define the overall resource needs of the business across solutions, technology, compliance, analytics, and operations

• Develop, own, and execute FactorTrust product development roadmap

• Manage existing FactorTrust products, including in-market attributes and scores, their efficacy and revenue plans

• Direct a team of Product Managers to realize your product vision

• Drive go-to-market activities for all short-term lending products Develop and own platform KPIs, customer feedback, and the competitive landscape to identify gaps, weaknesses and opportunities in any part of product and platform delivery

• Assess global opportunity to stand up similar solutions across international regions

• Manage the VOIE strategic partnership including our development pipeline, add/subtract areas of focus across all US Markets, sales alignment, and go to market

• Work with the VOIE TU Product Manager to strengthen and grow the partnership

• Work across all US Markets to determine new markets to enter, negotiate terms, and complete GTM, incentive alignment and sales training

Impact You'll Make:

The Senior Director, Product Management is responsible for TransUnion’s Short-Term Lending (STL) products and Income partnership strategy, and requires exceptional leadership, product, and program management capabilities. This role will act as a general manager of the FactorTrust business, be accountable for the commercial success of FactorTrust and VOIE, and be responsible for the strategic, tactical, operational, and general oversight of FactorTrust.  The Senior Director Product Management will help evolve fundamental capabilities to manage and create market leading STL and income products that will enable TransUnion’s growth within this market segment and beyond.

They will own the STL and VOIE product roadmaps, based on the market’s current and future needs, to fill in any capability and competitive gaps needed for success. They will also be responsible for managing strategic relationships with key industry partners that enable Credit Risk Solutions to fulfill its mission.

The Senior Director of Product Management will contribute to all phases of the product development lifecycle, from inception through introduction into the marketplace, working closely with FactorTrust focused colleagues, Product Development, Operations, cross-functional support, and other go-to-market teams.

As well, it will be important to work closely across a number of key stakeholders including, but not limited to, Global Technology, Global Delivery, Data and Analytics, Financial Services, and Markets.

Strategy

• Gather intelligence on financial services and STL specific industry trends, regulatory changes and hurdles, disruptive innovations, and competitive offerings to validate and refine our product development roadmap
• Partner closely with Solutions, Global Technology, Global Delivery, Data and Analytics, and Financial Services in defining, agreeing on and executing the overall product and business strategy

Planning

• Identify technical partnership needs and vendors to deliver integrated point solutions
• Build product and platform development roadmaps in partnership with Solutions, Global Technology, Global Delivery and Financial Services stakeholders
• Contribute to 3YP strategic planning initiative for STL solutions

Execution

• Drive execution of overall business roadmap
• Design and develop test-and-learn pilot campaigns with other support functions and business partners to validate key hypotheses

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Pay Scale Information :

The U.S. base salary range for this position is $166,800.00 - $250,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title:

Sr Director, Product Management

Company:

TransUnion LLC