Full-Time

SVP Technology Operations

Confirmed live in the last 24 hours

WPP

WPP

10,001+ employees

Global marketing and communications services provider

Consulting
Social Impact

Compensation Overview

$155k - $390kAnnually

Senior, Expert

New York, NY, USA

Category
IT Project Management
System Administration
IT & Security
Required Skills
Agile
Requirements
  • Proven experience in Infrastructure & Service Management: Leading agile teams across diverse client sizes (small, mid-market, and enterprise), specializing in distributed, connectivity, and cloud service solutions and operations.
  • Exceptional stakeholder management: Building strong relationships and fostering collaborative outcomes within matrix organizations, effectively communicating with C-suite executives and senior technical and non-technical stakeholders.
  • Skilled team leadership: Proven ability to manage and motivate diverse, globally distributed teams, including onshore, offshore, and third-party partners, in a complex matrix environment.
  • Financial and commercial acumen: Translating financial data into actionable business insights and driving cost-effective solutions.
  • Strategic and analytical problem-solver: Demonstrated decision-making, problem-solving, innovative thinking, and analytical skills.
  • Deep understanding of IT infrastructure and service delivery: Combining strategic vision with operational expertise and a strong understanding of ITIL frameworks.
  • Technical proficiency across core infrastructure components: Expertise in servers, networks, storage, databases, and cloud technologies.
Responsibilities
  • Develop and execute a regional ET operations strategy aligned with WPP's overarching Technology Operations and ET strategy.
  • Partner with Cluster Directors, the Senior Director of Tech Ops, and the broader Tech Ops management team to translate business priorities into actionable ET initiatives.
  • Identify and champion technology opportunities to optimize business processes, enhance efficiency, and drive innovation within the region.
  • Manage the regional Tech Ops budget, ensuring optimal resource allocation and cost-effectiveness.
  • Oversee the day-to-day technology operations within the region, with a strong focus on delivering exceptional end-user support through deskside and executive support teams.
  • Effectively balance the demands and priorities of various clusters with available resources across regional teams.
  • Deliver secure, reliable, and high-quality technology operations services, ensuring all services meet or exceed defined SLAs and performance targets.
  • Drive continuous improvement initiatives to optimize service quality and reduce costs.
  • Lead and inspire a high-performing team of technology professionals, fostering a culture of collaboration, accountability, and continuous growth.
  • Develop team members' technical skills and leadership capabilities through mentorship and coaching.
  • Build and maintain strong relationships with key stakeholders, including business leaders, ET colleagues, and external vendors.
  • Provide regular updates to stakeholders on ET operations, projects, and initiatives, effectively managing expectations within a matrixed environment.

WPP operates in the marketing and communications industry, providing a variety of services such as branding, digital marketing, media planning, market research, public relations, and business transformation. Their approach integrates creativity with data and technology, helping clients build strong brands and engage effectively with their audiences. WPP stands out from competitors by focusing on innovation and sustainability, participating in global initiatives like the United Nations Climate Change Conference, and producing thought leadership content like the Atticus Journal. The company's goal is to be a strategic partner for businesses, aiding them in navigating the complexities of modern marketing and achieving their objectives.

Company Stage

IPO

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2015

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven marketing solutions enhance WPP's service offerings and client engagement.
  • Short-form video content growth offers WPP opportunities in creative video marketing.
  • WPP's focus on data privacy positions it as a leader in secure digital marketing.

What critics are saying

  • Increased competition from Publicis may impact WPP's market share and revenue.
  • Strategic partnership with Universal Music Group may not meet client expectations.
  • Challenges in AI integration could hinder WPP's strategic direction and client solutions.

What makes WPP unique

  • WPP integrates creativity, technology, and data for comprehensive marketing solutions.
  • The company actively participates in global sustainability initiatives, enhancing its brand image.
  • WPP's strategic partnerships, like with Universal Music Group, expand its cultural reach.

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