Full-Time

Logistics Team Leader 1

SCM Operations

Posted on 9/10/2026

Maersk

Maersk

10,001+ employees

Global container shipping and end-to-end logistics

No salary listed

Pune, Maharashtra, India

Hybrid

Hybrid work arrangement in Pune.

Category
Operations & Logistics (1)
Required Skills
Supply Chain Management
Customer Service
Data Analysis

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Requirements
  • A minimum of 10 years of overall professional experience.
  • A minimum of 2 years of relevant experience in a leadership or managerial role.
  • Experience managing large operations or customer service teams, with strong knowledge of the logistics sector.
  • Understanding of commercial frameworks and process-related documentation.
  • Experience across logistics products and processes, including sea and air transportation.
  • Ability to work effectively in a flexible matrix organization with a focus on networking.
  • Ability to present to stakeholders and communicate effectively in a diverse, multicultural environment.
  • Strong communication and stakeholder-management skills.
  • Ability to handle service escalations and requests from internal and external customers.
  • Ability to assist customers with issues through close coordination with internal teams to ensure prompt exception handling.
  • Ability to deliver customer experience while managing costs efficiently.
  • Ability to drive issues to closure and persist despite obstacles and opposition.
  • Strategic thinking with a focus on customer service and cost leadership.
  • Ability to remain well organized when working under pressure.
  • Proactive approach and strong problem-solving capabilities.
  • Ability to attract, develop, and retain talent in the organization.
  • Business understanding, results orientation, ability to drive change, value and ethics compliance, and ability to engage people and enable their performance.
Responsibilities
  • Lead the team responsible for supply chain management commercial activities.
  • Own the supply chain management business and enhance customer satisfaction by resolving operational issues.
  • Challenge and support direct reports in developing and implementing customer service strategy and adhering to global standards.
  • Own and maintain customers' end-to-end shipping and logistics needs, build relationships, and enhance business for the organization.
  • Monitor performance against established key performance indicators and budgets, taking corrective action when necessary.
  • Analyze operational data and recommend process improvements to relevant parties.
  • Deliver improvements to key processes to improve productivity and service levels, achieve on-time delivery, and provide proactive customer notifications.
  • Manage the team's performance against key performance indicators and take corrective action where necessary.
  • Contribute to the team's optimal performance and continuous improvement of processes within the area of responsibility.
  • Drive process efficiency, improve complaint-resolution timeliness, challenge business rules and limitations, and improve end-to-end customer service delivery.
  • Empower the team to suggest viable alternative solutions and actively resolve customer complaints within stipulated timeframes.
  • Build strong, collaborative customer relationships and confidence in supply chain management products.
  • Capture the voice of the customer regularly and provide feedback to the team to improve supply chain management performance and customer experience.
  • Share best practices and knowledge.
  • Develop, engage, and motivate team members.
  • Ensure on-time delivery of shipments and system updates by meeting key performance indicators.
  • Monitor customer satisfaction, including customer satisfaction and customer experience index scores.
  • Take a proactive approach with clients and stakeholders when delays occur.
Desired Qualifications
  • Preference for experience in supply chain management, logistics, transportation, or related operations.

Maersk is an integrated logistics provider that connects and simplifies customers’ supply chains through global shipping and end-to-end logistics services. Its offerings span ocean freight, inland transportation, warehousing, and supply chain management, all coordinated with digital tools that give customers visibility and control over shipments. Unlike traditional shipping lines, Maersk positions itself as a comprehensive logistics partner that integrates multiple modes of transport and services to create seamless, transparent supply chains. The company pursues a global reach—operating in 130 countries with more than 100,000 employees—to serve businesses of all sizes. Its goal is to make global trade smoother by delivering end-to-end logistics solutions that unify what moves by sea, land, and in between.

Company Size

10,001+

Company Stage

IPO

Headquarters

Copenhagen, Denmark

Founded

1904

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Simplify Jobs

Simplify's Take

What believers are saying

  • Maersk raised 2026 EBITDA guidance to $10.5-12.5 billion on August 13, 2026.
  • Q2 2026 revenue hit $15.8 billion and EBIT guidance rose to $4.5-6.5 billion.
  • Singapore robotics and AI trade tools deepen logistics margins beyond ocean freight.

What critics are saying

  • CK Hutchison filed London arbitration on April 8, 2026 over Panama ports.
  • February 2026 layoffs cut about 1,000 corporate jobs, proving overhead remains bloated.
  • If Red Sea traffic normalizes, Maersk loses the rate spikes driving 2026 profits.

What makes Maersk unique

  • Gemini Cooperation topped 90% schedule reliability across East-West trade lanes in 2026.
  • APM Terminals gives Maersk physical control over Panama ports, warehousing, and inland flows.
  • Altana partnership embeds AI compliance into Maersk's 12-port digital trade network.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Employee Assistance Program

Paid Vacation

Flexible Work Hours

Company News

Yahoo Finance
Sep 2nd, 2026
Maersk to fit hi-tech sail on container ship to cut fuel costs and emissions

Maersk is installing a high-tech sail on one of its container ships to reduce fuel costs and emissions. The Danish shipping giant has commissioned London-based Anemoi to fit a 35-metre rotor sail on the Maersk Labrea, a 100,000-tonne vessel. The spinning sail, which has a five-metre spread, will allow the ship to maintain speed whilst using less fuel or to increase velocity and reduce journey times. This marks the first time a modern sail has been fitted to a container ship. Anemoi has previously installed its technology on 28 vessels, including bulk carriers and oil tankers. The 400,000-tonne ore carrier Sohar Max saw a 6% drop in fuel consumption after being fitted with five rotor sails. Trials will begin next year on transatlantic routes.

Yahoo Finance
Aug 14th, 2026
Maersk flags port infrastructure buckling as freight rates rise 22% on strong Asia demand

Maersk and Hapag-Lloyd reported strong second-quarter results driven by resilient demand and rising freight rates, but both carriers warned that port infrastructure is struggling to keep pace with cargo volumes. Maersk's revenue jumped 20 percent year-over-year to $15.8 billion, with freight rates increasing 22 percent to $2,746 per 40-foot container. CEO Vincent Clerc said infrastructure is "stretched to the maximum" and called landside operations "underinvested". Hapag-Lloyd's revenue rose 11 percent to $5.8 billion, with average freight rates climbing 9 percent to $1,475 per TEU. Both carriers raised their full-year earnings guidance, with Maersk now expecting EBIT of $4.5 billion to $6.5 billion. Volume increased 4.1 percent at Maersk and 3.5 percent at Hapag-Lloyd, whilst bottlenecks shift from ships to ports and terminals.

Yahoo Finance
Aug 13th, 2026
Maersk doubles operating profit to $1.6B as infrastructure bottlenecks boost rates

A.P. Moller-Maersk reported strong second-quarter results and raised its full-year guidance for the second time this year. Revenue rose 20% year on year to $15.8 billion, whilst operating profit almost doubled to approximately $1.6 billion, surpassing analyst expectations of roughly $700 million. The company now expects full-year underlying EBIT of $4.5 billion to $6.5 billion, up from its previous $2 billion to $4 billion range. Shares rose as much as 9%. CEO Vincent Clerc said the primary challenge is no longer ship capacity but ports, rail, trucks and inland infrastructure struggling to move containers. He noted that infrastructure has been underinvested in since the financial crisis, resulting in congestion across multiple regions pushing up spot rates.

Yahoo Finance
Aug 13th, 2026
Maersk raises 2026 outlook as Q2 EBITDA hits $3B on strong Far East exports

A.P. Moller-Maersk has raised its full-year earnings outlook after reporting strong second-quarter results. Revenue climbed 20% year-on-year to $15.8 billion, whilst EBITDA reached $3.0 billion. The Copenhagen-based shipping company attributed the performance to robust Far East export demand, higher spot rates, and congestion across key trade lanes. Ocean segment revenue increased 23%, with loaded volumes rising 4.1% and average freight rates up 22%. Disruption through the Strait of Hormuz prompted cargo rerouting through alternative ports. Import demand was particularly strong in Africa, North America, and Latin America, whilst Chinese exports remained a principal source of volume growth. Maersk now expects full-year global container-market volume growth of approximately 4%.

Yahoo Finance
Aug 13th, 2026
Maersk beats Q2 estimates with $0.45 EPS on $15.76B revenue, shares up 17%

A.P. Moller-Maersk reported second-quarter earnings of $0.45 per share, significantly beating the Zacks Consensus Estimate of $0.21 per share and representing a 114.29% earnings surprise. This compares to earnings of $0.2 per share in the same period last year. The Danish shipping company posted revenues of $15.76 billion for the quarter ended June 2026, surpassing estimates by 7.94%. Year-ago revenues stood at $13.13 billion. Maersk shares have gained 17.1% year-to-date, outperforming the S&P 500's 13.2% rise. The company currently holds a Zacks Rank of three, indicating hold status. For the coming quarter, analysts expect earnings of $0.75 per share on revenues of $16.34 billion. Full-year estimates stand at $1.14 per share on revenues of $58.02 billion.