Full-Time
IT Support Specialist
Posted on 11/18/2024
Pine Gate Renewables
201-500 employees
Develops and operates utility-scale solar farms
Junior, Mid
Remote in USA
Preferred candidates should be based in the Mountain or Pacific time zones.
- 2 or more years’ experience in IT support preferred.
- Proven experience providing high-quality technical support and customer service to end-users in various environments.
- Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues quickly and effectively.
- Experience managing and responding to technical incidents, ensuring timely resolution and minimizing downtime.
- Expertise in diagnosing and repairing hardware malfunctions, including workstations, laptops, printers, and other equipment.
- Ability to identify, troubleshoot, and resolve application issues, ensuring smooth functioning of software and minimizing disruptions to business processes.
- Bachelor’s degree in information technology or related field preferred.
- Provide on-premise & remote end-user support, troubleshooting, and diagnosing problems on-site and remotely.
- Track and manage service requests via email, phone, or in-person.
- Install, customize, and test hardware and software.
- Maintain inventory of all company hardware and software through cloud management systems.
- Create and maintain user training and help documentation.
- Provide presentation support, including audio/visual equipment.
- Set up and support mobile devices remotely.
- Prioritize, track, analyze, and report on service requests and tickets.
- Coordinate technical activities for users.
- Provide customer support to Pine Gate Renewable employees.
- Order, maintain and ship electronic equipment.
Pine Gate Renewables develops solar farms across the United States, focusing on clean energy solutions by partnering with landowners, communities, and utility companies. They manage the entire process of solar farm development, from site selection to maintenance, and sell the generated electricity to utility companies through long-term power purchase agreements (PPAs). This approach allows them to provide a stable revenue stream while ensuring a reliable source of clean energy for utilities. Their goal is to promote sustainable energy solutions that benefit all parties involved.
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
$1.7B
Headquarters
Charlotte, North Carolina
Founded
2016
6 month growth
↑ 1%1 year growth
↑ 1%2 year growth
↑ 1%
Simplify's Take
What believers are saying
- The recent $650 million investment from Generate Capital, HOOPP, and HESTA significantly boosts Pine Gate Renewables' financial stability and growth potential.
- Acquiring a 450 MW project portfolio from Redeux Energy expands their footprint in the MISO South energy market, enhancing their market presence.
- Collaborations with institutions like the University of North Texas for biodiversity research demonstrate Pine Gate's commitment to environmental sustainability and innovation.
What critics are saying
- The renewable energy sector is highly competitive, requiring Pine Gate Renewables to continuously innovate to maintain its market position.
- Dependence on long-term PPAs could be a double-edged sword if market conditions change unfavorably, impacting future contract negotiations.
What makes Pine Gate Renewables unique
- Pine Gate Renewables focuses exclusively on utility-scale solar farm development, setting it apart from competitors who may diversify into other renewable energy sources.
- Their end-to-end service model, from site selection to maintenance, ensures a streamlined and efficient process for landowners and utility companies.
- The company secures long-term power purchase agreements (PPAs), providing a stable and predictable revenue stream, unlike competitors who may rely on more volatile market conditions.
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