Full-Time

Call Center Support Rep

Confirmed live in the last 24 hours

CDK Global

CDK Global

5,001-10,000 employees

Integrated software solutions for automotive retail

Automotive & Transportation
Enterprise Software

Compensation Overview

$12 - $14Hourly

+ Performance Bonus + Retention Bonus

Entry, Junior

Remote in USA

Category
Customer Success & Support
Requirements
  • Strong verbal and written communication skills
  • Must have a quiet place to work free from background noise
  • Basic Computer skills and experience navigating multiple platforms, programs, and screens while reading, writing, and speaking with a customer on the phone
Responsibilities
  • Appointment setting for automotive dealerships nationwide
  • Provide quality calls 100% of the time and always represent an automotive dealership positively and professionally

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations, including billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. CDK Global differentiates itself from competitors by focusing on the unique challenges of the automotive market, particularly the transition to electric vehicles (EVs). They conduct research to understand dealership needs and tailor their solutions accordingly. The company's goal is to enhance the efficiency and productivity of automotive retailers through advanced technology.

Company Stage

IPO

Total Funding

N/A

Headquarters

Hoffman Estates, Illinois

Founded

1972

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.
  • Digital transformation in automotive industry offers expansion opportunities for CDK Global.
  • Rise of EVs creates new service offerings and partnerships for CDK Global.

What critics are saying

  • Tekion's lawsuit could lead to significant legal and financial repercussions for CDK Global.
  • Antitrust lawsuit highlights vulnerabilities in CDK Global's business practices.
  • Cybersecurity breach impacts client operations and financial performance, posing ongoing risks.

What makes CDK Global unique

  • CDK Global specializes in integrated software solutions for the automotive retail industry.
  • The company offers a subscription-based model, ensuring a stable revenue stream.
  • CDK Global focuses on EV transition, tailoring solutions for evolving automotive needs.

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