Full-Time
Call Center Support Rep
Updated on 12/12/2024
CDK Global
5,001-10,000 employees
Integrated software solutions for automotive retail
Compensation Overview
$12 - $14Hourly
Entry, Junior
Salt Lake City, UT, USA + 47 more
More locations: Wayzata, MN, USA | Las Vegas, NV, USA | Seattle, WA, USA | Horsham, PA, USA | Orlando, FL, USA | Indianapolis, IN, USA | Houston, TX, USA | Louisville, KY, USA | New Orleans, LA, USA | Des Moines, IA, USA | Nashville, TN, USA | Manchester, NH, USA | Austin, TX, USA | Detroit, MI, USA | Providence, RI, USA | Jackson, MS, USA | Sioux Falls, SD, USA | Albuquerque, NM, USA | Fargo, ND, USA | Philadelphia, PA, USA | McLean, VA, USA | Chicago, IL, USA | Niceville, FL, USA | Boise, ID, USA | Charlotte, NC, USA | St. Louis, MO, USA | Alpharetta, GA, USA | Milwaukee, WI, USA | Little Rock, AR, USA | Destin, FL, USA | Burlington, VT, USA | Omaha, NE, USA | Cheyenne, WY, USA | Columbus, OH, USA | Hartford, CT, USA | Oklahoma City, OK, USA | Phoenix, AZ, USA | Charleston, SC, USA | Minneapolis, MN, USA | Valdosta, GA, USA | Kansas City, KS, USA | Billings, MT, USA | Anchorage, AK, USA | Cincinnati, OH, USA | Charleston, WV, USA | Baltimore, MD, USA | Montgomery, AL, USA
Remote work is available from multiple states including Alabama, Arizona, Florida, Georgia, Indiana, Kansas, Kentucky, Michigan, Minnesota, Louisiana, Mississippi, Missouri, Nevada, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, and Virginia.
- Strong verbal and written communication skills
- Must have a quiet place to work free from background noise
- Basic Computer skills and experience navigating multiple platforms, programs, and screens while reading, writing, and speaking with a customer on the phone
- Appointment setting for automotive dealerships nationwide
- Provide quality calls 100% of the time and always represent an automotive dealership positively and professionally
CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations, including billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. CDK Global operates on a subscription-based model, allowing clients to pay a recurring fee for access to their software, along with offering consulting and support services for additional revenue. The company is also focused on the transition to electric vehicles (EVs), conducting research to understand dealership challenges in this area and adapting their solutions accordingly. The goal of CDK Global is to enhance the efficiency and productivity of automotive retailers through advanced technology.
Company Stage
IPO
Total Funding
N/A
Headquarters
Hoffman Estates, Illinois
Founded
1972
Simplify's Take
What believers are saying
- Increased focus on cybersecurity could enhance CDK Global's reputation and client trust.
- Digital transformation in automotive industry presents opportunities for advanced technology integration.
- Rise of EVs could lead to new service offerings and partnerships for CDK Global.
What critics are saying
- Tekion's lawsuit could lead to significant legal expenses and reputational damage.
- Antitrust lawsuit highlights vulnerabilities in business practices, risking further regulatory scrutiny.
- Cybersecurity breach raises concerns about data security and potential loss of client trust.
What makes CDK Global unique
- CDK Global specializes in integrated software solutions for the automotive retail industry.
- The company offers a subscription-based model, enhancing customer retention and recurring revenue.
- CDK Global focuses on EV transition, tailoring solutions for evolving automotive industry needs.
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