Partner Development Representative

What you'll do:

• Directly liaise with potential Partners via email, phone, webinars and events, with a focus on the most effective means of engagement throughout the digital activation journey
• Qualifying partner leads that come in to Xero as you grow, develop and manage Xero relationships with Accounting and Bookkeeping channels
• Provide phone-based engagement with clients to handle day-to-day issues, responding in a timely manner, including those submitted via email
• Segment/ assess opportunities effectively
• Remotely influence and build rapport with potential Partners
• Maintain momentum and act as central point of contact and relationship owner for all of your assigned Partners throughout their onboarding journey
• Planning- Monitor patch, including assessing performance, system administration and preparation for timely handover
• Identify opportunities and respond accordingly using the available dashboard data and other reports developed under your People Leaders guidance
• Update CRM system with all practice communications including calls and emails
• Develop best practices processes to support repeatable activities

What you'll bring with you:

• Proven Telesales experience
• Ability to undertake outbound calls to customers in a consistent and timely manner
• Ability to quickly build and deepen rapport with multiple stakeholders via telephone/video calls and occasional face to face meetings
• Attention to detail and follow-up
• Process driven and takes ownership
• Outstanding written and oral communication skills
• Self motivation, energy, passion and determination to succeed
• Proven ability to drive education and sales campaigns, initiatives and attendance at events
• Ability to build established relationships with Xero Partners