Manager – Security Operations Center

At DigitalOcean, we're not just simplifying cloud computing - we're revolutionizing it. We serve the developer community and the businesses they build with a relentless pursuit of simplicity. With our customers at the heart of what we do - and powered by a diverse culture that values boldness, speed, simplicity, ownership, and a growth mindset - we are committed to building truly useful products. Come swim with us!

Position Overview:

We’re looking for a SOC Manager in Security Team - APAC region for Cloudways and DigitalOcean to solve large-scale security challenges while reducing their impact and burden on engineering.As a member of the Security Team - APAC, you will report to Sr. Director of Cyber Security APAC. You will collaborate with other security teams and the rest of DigitalOcean to guide secure architecture design and reduce security risk in the organization through the construction of guardrails and paved paths that empower engineers to make informed security decisions. Security at DO means solving incredibly complex problems at a high-scale that have real impact for our customers, our products, and for the larger internet community. 

What You’ll Do:

• Lead the operations of the SOC -APAC team to ensure optimal identification / resolution of security incidents and enhance client security.
• Ensure SLA compliance, process adherence, process improvement to meet operational objectives
• Develop/maintain/adhere to an incident response management program that includes incident detection, analysis, containment, eradication, recovery and chain of evidence / forensic artifacts required for additional investigations
• Ability to work directly with customers to ensure not only resolution management but also customer satisfaction.
• Creation of reports, dashboards, metrics for SOC operations and presentation to Management.
• Manage the process improvement program for SOC processes.
• Conduct scheduled and ad hoc training exercises to ensure staff are current with the latest threats and incident response techniques.
• Provide direction, leadership, and management of SOC personnel.
• Establish performance goals and priorities.
• Administer performance reviews for SOC personnel.

What You’ll Add to DigitalOcean:

• Perform Abuse/threat hunting and review, triage, investigate and escalate security alerts raised by security tools, technologies, and services (e.g. endpoint security, network security, SIEM, reported phishing emails, etc.)
• Familiarity with Cloud Security and related threat models
• Familiarity with compliance frameworks such as ISO27001, SOC2, SOX, GDPR, OWASP Top 10, CIS benchmarks
• Effective team and presentation skills.
• Stay current with the latest security news, threats, intelligence, tactics, techniques, and vulnerabilities. Research and analyze new threats and vulnerabilities to determine exposure.

Minimum Qualifications:

• Degree/diploma/certifications in a technology-related field and/or relevant working experience; highly desired certifications include: PenTest+, Security+, OSCP, CCSP, CEH, GCIH, GMON or CISSP
• 4+ Years experience of handling SOC, Abuse Operations
• 7-8 years experience of Security Operations management, incident response
• Good experience of SIEM concepts and hands-on experience on SIEM tools such as Elastic, SPLUNK, Qradar 
• Expertise and experience in security operational services: unified threat management, anti-virus, DDOS, threat and vulnerability management, cyber investigations, and cyber security forensic investigations.
• Advanced knowledge of best practice standards and procedures regarding information systems applications security, data security, and infrastructure security.
• Strong time management and leadership skills.
• Must have excellent writing and communication skills.
• Strong knowledge of networking and security fundamentals.
• Ability to prioritize and drive to results with a high emphasis on quality.

Why You’ll Like Working for DigitalOcean:

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. 
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is role is located in Hyderabad, India

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