Full-Time

Employee Relations Specialist

Posted on 9/15/2024

CloudKitchens

CloudKitchens

201-500 employees

Provides shared kitchen spaces for delivery-only restaurants

Food & Agriculture

Mid

London, UK

Role will be based at the London head office.

Category
Human Resources
People & HR
Requirements
  • Bachelor’s Degree in Law is preferred.
  • Min 3 years of experience in Employee Relations, Human resources, or relevant work experience.
  • Extensive UK and EMEA experience in ER topics, with a preference for experience in Employment and Labor Law.
  • Strong written and verbal skills.
  • Understanding of and experience with workplace investigations and workplace investigators.
  • Understanding and experience with relevant privacy, employee relations principles, and neutral investigation processes.
  • Ability to work at a fast pace with high levels of responsiveness.
Responsibilities
  • Assist managers and HR BPs in resolving ER issues across EMEA and APAC,
  • Advise on investigations, performance issues, grievances, disciplinary actions, accommodations, and appeals, ensuring fair and business-focused outcomes.
  • Conduct searches and data collection through investigation forensics processes and procedures developed.
  • Acts as a liaison from ER/HR to partner teams regarding feedback collection, process improvement, data collection, casework, and project work.
  • Collecting, analyzing, and summarizing evidence during the course of workplace investigations.
  • Potentially conducting low-level investigations or investigation interviews if the need arises.
  • Managing invoice process and partnerships with vendors.
  • May also perform other duties as appropriate to the skill, experience, and needs of the company.

CloudKitchens provides shared kitchen spaces specifically designed for delivery-only restaurants. These kitchens are fully equipped and allow restaurant operators to focus on food quality and employee satisfaction while alleviating the challenges of financing, construction, and maintenance. Clients, including national chains and local operators, can quickly open new kitchens, test various food concepts, and optimize delivery operations with minimal risk. The company generates revenue by renting out kitchen spaces and offering additional services, including proprietary technology that streamlines order management. CloudKitchens aims to support restaurant growth in the expanding food delivery market by providing a comprehensive solution that minimizes investment and maximizes operational efficiency.

Company Stage

Late Stage VC

Total Funding

$1.2B

Headquarters

Los Angeles, California

Founded

2018

Growth & Insights
Headcount

6 month growth

16%

1 year growth

34%

2 year growth

-24%
Simplify Jobs

Simplify's Take

What believers are saying

  • CloudKitchens is expanding into new markets like Sacramento, tapping into high delivery demand.
  • Significant VC interest, with over $1 billion invested in ghost kitchens in 12 months.
  • Large restaurant chains are adopting ghost kitchen concepts, boosting industry growth potential.

What critics are saying

  • CloudKitchens faces legal challenges, including lawsuits for discrimination and labor violations.
  • The ghost kitchen model is shifting, with some brands moving away due to profitability issues.
  • CloudKitchens has been firing staff and closing warehouses, indicating potential operational inefficiencies.

What makes CloudKitchens unique

  • CloudKitchens offers fully equipped shared kitchens for delivery-only restaurants, reducing startup costs.
  • The company provides proprietary technology for managing delivery orders efficiently from one tablet.
  • CloudKitchens handles facility management, allowing restaurant operators to focus on food quality.

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