Employee Relations Specialist

Who we are 
CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for  healthy food at an affordable price.

We’re changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

What you’ll do

• Assist managers and HR BPs in resolving ER issues across EMEA and APAC,
• Advise on investigations, performance issues, grievances, disciplinary actions, accommodations, and appeals, ensuring fair and business-focused outcomes.
• Conduct searches and data collection through investigation forensics processes and procedures developed. 
• Acts as a liaison from ER/HR to partner teams regarding feedback collection, process improvement, data collection, casework, and project work. 
• Collecting, analyzing, and summarizing evidence during the course of workplace investigations. 
• Potentially conducting low-level investigations or investigation interviews if the need arises. 
• Managing invoice process and partnerships with vendors.
• May also perform other duties as appropriate to the skill, experience, and needs of the company

What we’re looking for

• Bachelor’s Degree in Law is preferred. 
• Min 3 years of experience in Employee Relations, Human resources, or relevant work experience. 
• Extensive UK and EMEA experience in ER topics, with a preference for experience in Employment and Labor Law
• Strong written and verbal skills. 
• Understanding of and experience with workplace investigations and workplace investigators. 
• Understanding and experience with relevant privacy, employee relations principles, and neutral investigation processes. 
• Ability to work at a fast pace with high levels of responsiveness. 

Why join us

• Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone. 
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This is role will be based at our London head office. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team. Looking forward to sharing more about a Career of Substance at CloudKitchens,
Ready to join us as we serve those who serve others? 

BenefitsCompetitive basic salary depending on experience
Company Bonus
MacBook Laptop
Monthly mobile phone allowance
Pension Plan, Private Medical Cover, Dental Cover
25 days annual leave plus bank holidays

You Have/Are:Curiosity - an insatiable appetite to understand customers’ challenges; a lifelong learner, coachable
Hustler - bold, hard-working and an inner drive to hit targets
Adaptability - you’re highly flexible and responsive to changing external conditions
Communicator - creative, innovative, strategic