Job Description:

This position will be responsible to lead catering operations. This position may also be responsible for ordering and rotating supplies, and for planning, organizing, and facilitating catering functions and/or leading a satellite café location. Supports facility efforts to improve the patient and guest experience.

This position is responsible for leading the Culinary Services team when other leadership is not on-site within the Culinary Services department in the hospital while fulfilling the role of the Nutrition Care Associate. Resolves immediate issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing. Escalates to manager as appropriate.

Work Schedule

• Full Time, 40 hours per week
• Primarily Monday-Friday 6:00am-2pm
• Required: Flexibility in adjusting shift times to support business needs

Job Essentials

• Leads and maintains workflow of assigned area and ensures tasks are completed.
• Resolves immediate issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing. Escalates to manager as appropriate.
• Achieves and maintains consumer satisfaction goals. Creates a positive experience for each patient and guest.
• Participates in orienting, training, scheduling, coaching, and leading employees as appropriate.
• Assists in keeping storage areas clean and organized to ensure all Joint Commission and Health Department guidelines are followed.
• Ensures that department standards for quality, sanitation, and safety are met.
• Communicates issues with the appropriate members of management.
• Ensures a quality Nutrition Services operation, including production, customer service, and training.
• Ensures caregiver competency.
• Responsible to implement, under the direction of the Nutrition Services Manager, best practice, system-level initiatives.
• Participate in and aligns services with all department guidelines including food safety, zero harm, goals, continuous improvement and more agencies and hospital.
• May lead patient areas and have competency in modified diets and patient meal standard works.
• May open, balance and reconcile POS register drawers.
• May coordinate catering for scheduled events and conferences and ensures they are serviced and function properly.
• May help coordinate meals to appropriate locations by designated times.
• May be responsible for monitoring supply orders, accounts payable, verifying charges, and supply/equipment needs.
• Other duties as assigned by the Nutrition Services Manager.

Minimum Requirements 

• Demonstrated ability to lead in a positive and professional manner.
• Demonstrated self-motivation with the ability to work without direct supervision.
• Demonstrated computer proficiency.
• Demonstrated proven interpersonal and organization skills.
• Current food handlers permit as required by county.
• Food Handler Permit (as required by State) or ServSafe certification is required by first day of work. ServSafe certification obtained within 90 days of hire date if not current.

Preferred Qualifications 

• Two years of experience in a hospitality or healthcare setting.
• Two years of experience with hospitality catering or as a concierge.
• Associate degree in business or hospitality management or a culinary arts program.  Degree must be obtained through an accredited institution.  Education is verified.

Physical Requirements:

Physical Requirements 

• Interact with others by effectively communicating, both orally and in writing.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors, label and documents.
• Carry, push/pull and walk while transporting food, supplies and service equipment.
• Climb, squat, kneel and lift to clean and reach and retrieve food and supplies
• Tolerate extremes in temperature such as performing work in a cook station or in a refrigerator.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
• May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Location:

St George Regional Hospital

Work City:

St George

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.46 - $25.74

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment todiversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.