Full-Time

F-35 Help Desk Specialist

Updated on 2/15/2025

General Dynamics

General Dynamics

10,001+ employees

Aerospace and defense products and services

Cybersecurity
AI & Machine Learning
Aerospace
Defense

Compensation Overview

$32.30 - $43.70Hourly

Senior

No H1B Sponsorship

Edwards AFB, CA, USA

Onsite at Edwards AFB, CA

US Citizenship Required

Category
IT Support
IT & Security

You match the following General Dynamics's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • BMC Remedy Ticketing System
  • Help Desk Support
  • IT Help Desk
  • Security+
  • CE - CompTIA-Security+ CE
  • 5 + years of related experience
  • US Citizenship Required
Responsibilities
  • Provides first-tier software, hardware, and printing technical assistance to computer users.
  • Answers questions or resolve computer problems for clients in person, email, via telephone, or electronically.
  • May provide assistance concerning the use of computer hardware, software, and printing.
  • Responds to and diagnoses problems through discussions with users.
  • Provides timely support to end users on a variety of issues, to include identifying, researching, resolving, and following up on technical problems.
  • Serves as focal point for customer concerns.
  • Documents, tracks, and monitors the technical problems to ensure a timely resolution.
  • Interact with multiple teams to include system administrators, network technicians, infrastructure technicians, and application engineers to restore service and/or identify and correct core problem.
  • Simulates or recreates user problems to resolve operating difficulties.
  • Recommends systems modifications to reduce user problems.
  • A working knowledge of the M365 office suite, MS Teams, and the windows operating system.
Desired Qualifications
  • Experience supporting a large-scale government customer
  • Progressive experience in the management of a technical support team
  • Experience developing and providing Service Level Agreements and Help Desk deliverables

General Dynamics operates in the aerospace and defense sector, providing essential products and services for national and global security through four main divisions: Aerospace, Marine Systems, Combat Systems, and Technologies. The Aerospace division manufactures high-performance business jets, while Marine Systems focuses on advanced naval vessels. Combat Systems produces land and amphibious combat vehicles and weapons, and Technologies offers IT services and cybersecurity solutions. The company aims to lead in defense technology by integrating artificial intelligence and autonomous systems into its offerings.

Company Size

10,001+

Company Stage

IPO

Total Funding

$29.2M

Headquarters

Reston, Virginia

Founded

1952

Simplify Jobs

Simplify's Take

What believers are saying

  • U.S. Space Force's $10M funding boosts General Dynamics' space-based defense capabilities.
  • GDIT's $5.6B Air Force contract enhances secure global information sharing solutions.
  • Gulfstream's contract with U.S. Air Force indicates strong demand for aerospace services.

What critics are saying

  • Data breach exposes vulnerabilities in General Dynamics' cybersecurity measures.
  • Increased competition from Lockheed Martin and Northrop Grumman in defense spending.
  • Reliance on antimony poses supply chain risks amid geopolitical tensions.

What makes General Dynamics unique

  • General Dynamics excels in integrating AI and autonomous systems into defense products.
  • The company offers a diverse portfolio across aerospace, marine, combat, and technology sectors.
  • Gulfstream jets set industry standards for performance and luxury in business aviation.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Flexible Work Hours

Professional Development Budget

Company News

GovCon Wire
Jan 13th, 2025
General Dynamics Appoints Josh Thompson as President of Ordnance and Tactical Systems

General Dynamics appoints josh Thompson as president of Ordnance and Tactical Systems.

CySecurity
Jan 2nd, 2025
General Dynamics Confirms Data Breach Via Phishing Campaign

General Dynamics data breach via a phishing attack exposed employee personal and bank details, affecting 37 accounts.

Technadu
Dec 27th, 2024
Phishing Attack Targets Defense Giant 'General Dynamics', Employees Data Breached

Aerospace and defense contractor General Dynamics acknowledged a complex phishing attack that targeted the company's third-party benefits accounts.

The Robot Report
Dec 23rd, 2024
Draganfly Completes Hospital Drone Delivery Proof-Of-Concept Flights

Draganfly said that the proof-of-concept with Mass General Brigham demonstrated how drones can minimize traditional logistics delays in healthcare. | Source: Draganfly. Draganfly Inc. last week announced it completed initial flights as part of a proof-of-concept, research-and-development drone delivery project for Mass General Brigham (MGB) Home Hospital. This initial phase involved collaborating with MGB and regulators to evaluate and map potential routes. It also completed test flights that included takeoff and landing within hospital infrastructure

Peace Garden News
Dec 21st, 2024
Space Force funds $10M for secure satellite communications at Grand Forks

Senator John Hoeven has announced that the U.S. Space Force has allocated nearly $10 million to General Dynamics.

PR Newswire
Dec 20th, 2024
Gdit Awarded Mission Partner Environment Contract

Company will implement innovative Mission Partner Environment to securely share information with global mission partnersFALLS CHURCH, Va., Dec. 20, 2024 /PRNewswire/ -- General Dynamics Information Technology (GDIT), a business unit of General Dynamics (NYSE:GD), announced today it was awarded a new $5.6 billion contract by the Air Force Mission Partner Capabilities Office. The single award, indefinite-delivery indefinite-quantity contract, awarded in November, has a five-year base period and a five-year option

PR Newswire
Dec 4th, 2024
General Dynamics Board Declares Dividend, Authorizes Additional Share Repurchases

RESTON, Va., Dec. 4, 2024 /PRNewswire/ -- The board of directors of General Dynamics (NYSE: GD) today declared a regular quarterly dividend of $1.42 per share on the company's common stock, payable February 7, 2025, to shareholders of record on January 17, 2025.The board also provided management with the authority to repurchase an additional 10 million shares of the company's issued and outstanding common stock on the open market.General Dynamics is a global aerospace and defense company that offers a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and generated $42.3 billion in revenue in 2023. More information about General Dynamics is available at www.gd.com.SOURCE General Dynamics

Yahoo Finance
Dec 2nd, 2024
This Forgotten Metal Could Be The No.1 Commodity Play Of 2025

More than 100 years ago, a ship left a Nova Scotia harbor carrying a precious cargo that few today would recognize as valuable. The crew, full of optimism, was bound for Wales hoping that the metal they carried would lead them to riches. Unfortunately, they never made it.A German U-boat lurking in the cold Atlantic waters fired a torpedo and the ship went down, sinking to the ocean floor along with its mysterious cargo.At the time, the metal seemed unimportant, but its true value wasn’t fully realized until later. Fast forward to today and that same metal is critical to modern military and industrial applications. That metal, once forgotten at the bottom of the sea is not gold or silver, but antimony—a mineral that has become a key player in global conflicts and high-tech industries alike.This shipwreck might sound like an intriguing piece of history, but it’s far more than that. It’s a reminder of how vital antimony has been and continues to be for national security and economic stability.Now, thanks to Military Metals Corp

PR Newswire
Nov 22nd, 2024
U.S. Air Force Again Selects Gulfstream For Fleet Support

Gulfstream Special Missions Awarded Significant Contract to Service U.S. Military AircraftSAVANNAH, Ga., Nov. 22, 2024 /PRNewswire/ -- Gulfstream Aerospace Corp., a business unit of General Dynamics (NYSE: GD), has been awarded a contractor logistics support services (CLS) contract from the U.S. Air Force Life Cycle Management Center for C-20 and C-37 fleets. This contract extends over a seven-year period and provides services to the U.S. Air Force, U.S

Yahoo Finance
Nov 17th, 2024
Trump'S First 100 Days: Smart Money Is Watching These 3 Stocks

With Trump having secured a historic victory in the U.S. Presidential election, investors are now racing to position themselves for a new America.Dramatic shifts in geopolitical, financial, and trade policies are going to transform the market, with trillions of dollars at stake.And nowhere is the anxiety more acute than among strategic companies, with Trump’s victory poised to give a boost to big banks and send defense sector stocks soaring.Meanwhile, the tech industry is a mixed bag and the oil and gas industry is set to do well under Trump.While readers might expect Tesla (NASDAQ:TSLA) to be among the biggest ‘Trump Trades’, the “Magnificent Seven” in general aren’t on our list.Our Top 3 picks are highly strategic and focused on the biggest elephant in the room: national security, defense, and heavy industry.#1 Lockheed Martin (NYSE:LMT)Trump’s spending policies are expected to inject significant momentum into the defense industry, starting first with key manufacturers such as Lockheed Martin, General Dynamics, and Northrop Grumman. With a Trump victory, there will be a decidedly hawkish undertone to budget amounts for defense.With the Middle East threatening to explode into a wider regional conflict, with enough external actors to turn this into a world war, and with the Russia-Ukraine war still going strong and expanding into venues as far away as Africa, national defense has become a mainstream issue that captures voter sentiment more than it did the last time around.Lockheed Martin manufactures F-35 fighter aircraft, and it is already outperforming its peers and enjoying its share of the Pentagon’s recent $12-billion budget bonanza. In these times of geopolitical escalation, Lockheed is likely a buy under any president, but Trump could push it over the edge.#2 Military Metals Corp. (CSE:MILI; OTCQB:MILIF)Antimony is the “most important metal you’ve never heard of”, as Forbes has perfectly described it. It’s the national defense kingmaker, and Military Metals Corp