Full-Time
Senior Enterprise Account Executive
Posted on 6/25/2025
Userlane
51-200 employees
Automates software onboarding and training processes
No salary listed
Senior
London, UK
Hybrid
Hybrid role, requiring some in-office presence.
- Strong background in a customer-facing role along with account management or sales experience in the software industry, ideally SaaS or solution sales
- Minimum of five years of experience in enterprise selling
- Proven record of (over-) achieving quota
- Distinct sales acumen
- Persuasive, resilient, and excellent communicator
- Experience or a strong interest in the pharma and healthcare sector
- Curious and forward-thinking, with a desire to apply AI as a lever for smarter, more adaptive selling
- Expand the use of Userlaneâs solutions within new business areas, with a focus on Pharmaceutical and Healthcare clients
- Create a digital adoption strategy in close collaboration with and for your key accounts
- Drive expansion, upsell, and renewals for your assigned accounts
- Actively manage and drive the sales cycle
- Steer, negotiate and close multi-year contracts
- Closely collaborate with internal teams (e.g. customer success team) to ensure customer satisfaction
- Attain and exceed the yearly sales quota
- Manage your activities in SFDC
- Stay on top of the game by applying AI-driven tools and techniques to optimize outreach, engagement, and deal progression
- Experience in the Pharmaceutical and Healthcare sectors
- Interest in leveraging AI to drive continuous evolution in sales excellence and customer value
Userlane specializes in Digital Adoption Platforms (DAP) that automate training and onboarding for software applications. Its main product allows companies to help employees and customers learn to use new software without needing formal training sessions. This is particularly beneficial for large enterprises that require efficient onboarding solutions. Userlane operates on a Software-as-a-Service (SaaS) model, where clients subscribe to its platform and pay a recurring fee based on user numbers and service levels. This approach helps clients reduce costs and increase productivity by streamlining the onboarding process. Userlane's goal is to provide a seamless software experience, enabling instant use of applications and enhancing user engagement.
Company Size
51-200
Company Stage
Series B
Total Funding
$16.3M
Headquarters
Munich, Germany
Founded
2016
Simplify's Take
What believers are saying
- Partnership with PwC expands Userlane's reach in digital transformation solutions.
- Growth capital from CIBC supports product expansion and market positioning.
- Rising SaaS spending and demand for digital tools favor Userlane's business model.
What critics are saying
- Emerging competitors like Whatfix and WalkMe threaten Userlane's market share.
- Economic uncertainties in Europe may impact Userlane's growth and expansion plans.
- Data privacy regulations like GDPR could increase compliance costs for Userlane.
What makes Userlane unique
- Userlane offers no-code interactive guides for seamless software onboarding and training.
- The platform integrates easily with existing software, requiring no implementation effort.
- Userlane's SaaS model provides scalable solutions for large enterprises like Allianz and SAP.
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Benefits
Hybrid Work Options
Professional Development Budget
Growth & Insights and Company News
6 month growth
â 2%1 year growth
â 1%2 year growth
â 3%MUNICH, GERMANY, August 1, 2024 / EINPresswire.com / - Userlane, a leading Digital Adoption Platform(DAP), is thrilled to announce the expansion of its existing partnership with PwC, one of the world's largest professional services networks.
LONDON--(BUSINESS WIRE)--Services financiers Innovation CIBC a annoncĂ© aujourdâhui quâelle a fourni un capital de croissance Ă Userlane, une sociĂ©tĂ© de logiciels Ă©tablie en Allemagne. Userlane utilisera les fonds pour Ă©largir sa gamme de produits qui aident les entreprises Ă maĂźtriser plus facilement les logiciels dâentreprise et les processus connexes. « Lâinvestissement de Services financiers Innovation CIBC nous aidera Ă nous concentrer sur notre mission de devenir le fournisseur de choix des sociĂ©tĂ©s qui cherchent Ă maximiser leurs investissements dans des plateformes de logiciels Ă lâĂ©chelle de lâentreprise, a dĂ©clarĂ© Hartmut Hahn, fondateur et chef de la direction de Userlane. « Au cours de la derniĂšre annĂ©e, nous avons continuĂ© dâĂ©largir nos activitĂ©s et de faire croĂźtre notre Ă©quipe. Maintenant, grĂące au soutien de Services financiers Innovation CIBC, nous nous efforcerons de poursuivre ce dĂ©veloppement et de nous positionner comme un acteur de premier plan sur notre marchĂ©, tout en continuant Ă ajouter des caractĂ©ristiques essentielles Ă notre mission que nous pouvons offrir Ă tous nos clients actuels. »
LONDON--(BUSINESS WIRE)--CIBC Innovation Banking announced today that it has provided growth capital financing to Userlane, a software company based in Germany. Userlane will use the funds to expand its suite of products that help companies master enterprise software and associated processes more easily. âCIBC Innovation Bankingâs investment will help us focus on our mission of becoming the provider of choice for companies seeking to maximize their investments in enterprise-wide software platforms,â said Hartmut Hahn, Founder & CEO, Userlane. âIn the last year, weâve continued to scale our business and grow our team. Now, with CIBC Innovation Bankingâs support, weâll look to continue this development and position ourselves as a leading player in our market and continue to add mission-critical features that we can offer to all existing customers.â
Thatâs why Userlane GmbH is extremely touched to be recognized by its customers in the âBest Supportâ category.
âUserlane GmbH is honoured to be named a Major Contender in Everest Groupâs 2022 PEAK Matrix for Digital Adoption Platforms.