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Full-Time

Manager – Technical Success

Confirmed live in the last 24 hours

Snyk

Snyk

1,001-5,000 employees

Cybersecurity for open source software vulnerabilities

Data & Analytics
Enterprise Software
Cybersecurity
AI & Machine Learning
Education

Mid, Senior

Remote in USA

Category
Cybersecurity
IT Project Management
IT & Security
Required Skills
Development Operations (DevOps)
Data Analysis
Requirements
  • 3+ years of progressive experience leading customer-facing teams for a complex, global SaaS organization serving tech-savvy customers, with a breadth of exposure to both SMB and Enterprise customer needs.
  • Have explicit experience designing and implementing Enterprise deployment plans across multiple post-sales customer-facing roles specifically for technical products.
  • Proven ability to build creative & collaborative teams, develop people, and link performance to overall business objectives.
  • Ability to thrive in a high growth, fast-paced environment and adapt quickly to changing demands; experience scaling teams and processes.
  • Are experienced in resource planning including account alignment, defining roles & responsibilities, and developing hiring plans.
  • Proven technical abilities, specifically those related to DevOps, DevSecOps and development processes.
Responsibilities
  • Defining and driving the strategy and detailed execution plan for Snyk’s Technical Success Managers.
  • Represent Snyk’s emerging post-sales offerings with the theater.
  • Hiring, mentoring, and shaping the capability of a multi-national and expanding team of TSMs.
  • Designing engagement capabilities and processes that allow Snyk to effectively reach and improve strategic relationships with each of our customers based on deep analytics and personalization of use cases.
  • Working cross-functionally to drive key business objectives supporting high-profile client deployments, new product roll-outs, installations, and client escalations in partnership with sales, operations, product management, engineering, and technical support.
  • Personally leading the team and as needed, building strong relationships with key customers.
  • Partnering with a world-class GTM team and being part of a global TSM leadership team.
  • Developing a strong understanding of the Snyk Platform.

Snyk specializes in cybersecurity for software-driven businesses, focusing on open source security. Its platform helps developers identify and fix vulnerabilities in their code by integrating into existing workflows, using tools like a dependency scanner for open source dependencies and container images. Snyk stands out by serving a diverse range of clients, from startups to large enterprises, and offering tailored enterprise features. The goal is to enable organizations to develop software quickly while ensuring high security standards.

Company Stage

Series G

Total Funding

$1.7B

Headquarters

Boston, Massachusetts

Founded

2015

Growth & Insights
Headcount

6 month growth

5%

1 year growth

6%

2 year growth

-14%
Simplify Jobs

Simplify's Take

What believers are saying

  • Snyk's recent $1.2 billion funding round underscores strong investor confidence and provides substantial capital for growth and innovation.
  • The acquisition of Helios and Enso Security enhances Snyk's platform with advanced runtime visibility and remediation capabilities, making it a more comprehensive security solution.
  • Snyk's leadership in developer security and its proactive approach to addressing vulnerabilities in Docker and Kubernetes position it as a key player in the cybersecurity landscape.

What critics are saying

  • The rapid pace of acquisitions, such as Helios and Enso Security, may lead to integration challenges and potential disruptions.
  • High-profile executive departures, like the recent exit of the Chief Marketing Officer, could signal internal instability and affect company morale.

What makes Snyk unique

  • Snyk's seamless integration with existing development workflows allows developers to maintain security without sacrificing speed, a critical advantage over competitors.
  • The company's focus on open source security and containerized applications addresses a niche but rapidly growing market, setting it apart from broader cybersecurity firms.
  • Snyk's subscription-based model with tiered pricing and premium features provides flexibility and scalability for clients of all sizes, from startups to large enterprises.