Full-Time

Manager – Technical Success

Posted on 8/16/2024

Snyk

Snyk

1,001-5,000 employees

Cybersecurity for open source software vulnerabilities

Enterprise Software
Cybersecurity

Mid, Senior

Remote in USA

Category
Cybersecurity
IT Project Management
IT & Security
Required Skills
Development Operations (DevOps)
Data Analysis
Requirements
  • 3+ years of progressive experience leading customer-facing teams for a complex, global SaaS organization serving tech-savvy customers, with a breadth of exposure to both SMB and Enterprise customer needs.
  • Have explicit experience designing and implementing Enterprise deployment plans across multiple post-sales customer-facing roles specifically for technical products.
  • Proven ability to build creative & collaborative teams, develop people, and link performance to overall business objectives.
  • Ability to thrive in a high growth, fast-paced environment and adapt quickly to changing demands; experience scaling teams and processes.
  • Are experienced in resource planning including account alignment, defining roles & responsibilities, and developing hiring plans.
  • Proven technical abilities, specifically those related to DevOps, DevSecOps and development processes.
Responsibilities
  • Defining and driving the strategy and detailed execution plan for Snyk’s Technical Success Managers.
  • Represent Snyk’s emerging post-sales offerings with the theater.
  • Hiring, mentoring, and shaping the capability of a multi-national and expanding team of TSMs.
  • Designing engagement capabilities and processes that allow Snyk to effectively reach and improve strategic relationships with each of our customers based on deep analytics and personalization of use cases.
  • Working cross-functionally to drive key business objectives supporting high-profile client deployments, new product roll-outs, installations, and client escalations in partnership with sales, operations, product management, engineering, and technical support.
  • Personally leading the team and as needed, building strong relationships with key customers.
  • Partnering with a world-class GTM team and being part of a global TSM leadership team.
  • Developing a strong understanding of the Snyk Platform.

Snyk specializes in cybersecurity for software-driven businesses, focusing on open source security. Its platform helps developers identify and fix vulnerabilities in their code through a dependency scanner that detects issues in open source dependencies and container images. Snyk stands out by integrating seamlessly into existing development workflows, allowing for quick development without sacrificing security. The company's goal is to enable businesses to develop software rapidly while ensuring it remains secure and compliant.

Company Stage

Late Stage VC

Total Funding

$1.5B

Headquarters

Boston, Massachusetts

Founded

2015

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Snyk's ARR reached $300 million, indicating strong financial growth.
  • Strategic acquisitions like DeepCode enhance Snyk's product offerings and revenue.
  • Partnerships with AWS expand Snyk's integration capabilities and market reach.

What critics are saying

  • Delaying IPO may lead to investor impatience and confidence issues.
  • Integration challenges from multiple acquisitions could distract from core operations.
  • Workforce reduction by 10% might impact morale and innovation.

What makes Snyk unique

  • Snyk's developer-first approach integrates security seamlessly into development workflows.
  • The platform's focus on open source security addresses a critical market need.
  • Snyk's comprehensive toolset supports both small startups and large enterprises.

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Benefits

Flexible Work Hours

Unlimited Paid Time Off

Health Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

INACTIVE