Operations Supervisor

Multiple Shifts Available 

SUMMARY

This position is responsible for the supervision of team members in the value stream, the quality and safety of food products produced, the safety of team members, housekeeping within the value stream, adherence to the production schedule, minimizing scrap (food waste), and optimizing line efficiencies under the guidance of the Value Stream Manager and/or the Operations Manager during production. This role will partner with Production, Quality, Safety, Maintenance, Warehouse, Sanitation, Human Resources, Finance, and IT teams and function as a senior leader across groups. Actively engages in root cause analysis and continuous improvement exercises providing solutions to issues and how to optimize results. Maximizes the use of team members through ongoing training, coaching and regular daily feedback.

2nd @ 1:30p - 11p

3rd @ 9:30p - 7a

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Conversion - Manage the efforts of team members of a line, area, or technology on one shift in efficiently converting materials into quality products safely, securely, and sanitarily within the product design specifications.

· Change Agent - Implement changes in methods, equipment, systems, and organization, as needed, to ensure that the objectives of the line/area are met and give input and recommendations for such changes by using a continuous improvement mindset.

· Value Stream Ownership – Collaborate with the rest of the Value Stream Team (Value Stream Manager, Continuous Improvement teams, Maintenance teams, Sanitation teams, etc.) to create and execute the reliability strategy for the area of responsibility.

· Coaching – Coach team members to build their functional and leadership capabilities and to drive accountability in safety, Quality and Food Safety, Autonomous Maintenance, and team engagement.

· Line Operations - Coordinate materials, staffing and resources to support line operation and changeovers.

· Standard Work Implementation and Adherence – Ensure standard work is implemented on shift and in areas of responsibility through effective communication, change management, consistent reinforcement, and coaching, guidance, and accountability measures.

· Team Member Safety – Ensure safe working conditions, behaviors, and mindsets through the direct implementation of safety programs and driving a relentless focus among a team members.

· Food Safety and Product Quality – Ensure the ongoing production of safe and defect-free products consistent with the principles of Nature’s Bakery. Own ongoing training and championing of quality goals and improvements.

· Team Member Advocacy - Manage team member relations issues and guide and direct the hiring, training, retraining, development, and motivation of team members following self-managed, team-working principles with a minimum degree of guidance from the Value Stream Manager.

· Engagement - Responsible for facilitating and driving an environment of high team member engagement on the team.

· Goal Setting and Measurement - With the general guidance of the Value Stream Manager and/or the support of the Continuous Improvement, establish line and individual performance standards and goals, and measure, control, take corrective action, and report results as appropriate.

· Troubleshooting – Utilize the technical resources on shift for the preventive maintenance, repair and troubleshooting of process/packaging equipment problems, to effectively use these resources to achieve desired performance levels.

· Escalations - Proactively identify risks and opportunities and reactively lead on-shift incident resolution when operators require additional support. Prioritize, assign resources against escalated issues, and make decisions to resolve escalated issues.

· Operations Strategy - Participate in implementing improvement strategies to help the line perform more effectively in the near term.

· Recruiting and Onboarding – Responsible for partnering with Talent Acquisition to recruit and select team members for approved vacancies, and responsible for onboarding team members effectively.

· Team Member Development – Develop team members by mentoring and supporting their development plans and helping them grow in functional capability and long-term career.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following list is representative of the knowledge, skill and/or ability required:

· Adherence to safety, GMP and efficiency standards.

· Excellent communication skills.

· Must have solid math skills with the ability to interpret results.

· Sound mechanical aptitude to “see” issues causing quality or throughput issues and assign resources to repair.

· Keen attention to detail, ensuring all quality standards are met at all times.

· Excellent problem-solving skills and sense of urgency understanding that each minute of downtime results in negative business outcomes.

EDUCATION and/or EXPERIENCE

· Bachelor’s Degree in Industrial Engineering, Industrial Management, Business Management or equivalent work experience.

· 3-5 years related work experience in Food Manufacturing.

· 3-5 years of experience in a Supervisory role. Experience in a bakery with high-speed wrapping and cartoning equipment is a plus.

The Good Stuff – Benefits
Our team members’ physical and mental health is important to a thriving workplace. That’s why we offer the following benefits to full-time employees:

• Medical, dental, and vision insurance offered for eligible employees
• 401(k) plan with a company match that vest on day 1 of eligibility
• Paid vacation (40 hours)
• Paid time off (40 hours)
• Holiday pay (11 days)
• Paid short-term disability
• Paid life insurance
• Banfield Pet Insurance Discounts
• Wellness Benefits and Discounts
• Employee Assistance Program