Full-Time
IT Support Engineer
Posted on 9/13/2025
Concurrency
51-200 employees
IT consulting for cloud, security, data
No salary listed
Brookfield, WI, USA
In Person
 IT & Security |
|---|
- Understanding of Microsoft Products including Office365 and Active Directory
- Familiarity with Microsoft Azure services such as Azure Active Directory, Virtual Machines, and Resource Groups
- Experience supporting or troubleshooting cloud-based environments within Azure, including identity, access, and basic infrastructure components
- Technical certifications such as A+ or Microsoft Certifications
- Ability to multitask and work without direct supervision
- Ability to work in a fast-paced environment and always maintain professionalism and confidence
- Provide tier 1-3 support to end-users
- Assist in creation of new user accounts
- Assist in the set-up of new equipment and devices
- Contribute to documentation of incidents, internal processes and procedures, maintenance of equipment, and training manuals
- Diagnose, research, and resolve routine end-user issues in a timely manner through established protocol and troubleshooting; escalate as necessary
- Provide guidance and explain policies and procedures to end-users
- Assist users in obtaining access to systems
- May review and evaluate new computer hardware and software products
- Configure, prepare, and ship laptops and other equipment for new hires and remote users
- Be available for on-call support for onsite IT issues as needed
- Assist in the tracking of hardware and software inventory
- Assist and interact with hardware and software vendors
- Assist in Corporate IT projects
- Bachelor’s Degree in Information Technology or related field
- Passion and willingness to learn and use new technologies
- Readily adaptable to change
- Excellent interpersonal and communication skills
- Team and customer focused with a collaborative work style
- Strong troubleshooting skills
Concurrency helps businesses modernize their IT through digital transformation, cloud computing, cybersecurity, and data science. It provides consulting and implements Microsoft technologies such as Azure, Office 365, Dynamics 365, and Power BI, often acting as an extension of the client’s team to design, deploy, and support tailored solutions. What sets it apart is its deep Microsoft expertise combined with a collaborative, hands-on approach that ensures smooth integration and adoption. The goal is to improve security, efficiency, and data-driven decision making across the client’s IT landscape.
Company Size
51-200
Company Stage
N/A
Total Funding
$3.4M
Headquarters
Brookfield, Illinois
Founded
1989
Simplify's Take
What believers are saying
- AI transformation pivot capitalizes on enterprise demand for intelligent agents.
- 37-year Milwaukee talent pool supports mid-market digital transformations.
- Weiland-Moores' presidency strengthens operational excellence and client outcomes.
What critics are saying
- Microsoft Copilot Studio enables in-house agents, eroding consulting niche by 2026.
- ServiceNow favors Accenture, cutting Concurrency's deal referrals in 2027.
- Sikich poaches Azure experts, delaying projects in 12-18 months.
What makes Concurrency unique
- Concurrency excels in AI agent development for Microsoft and ServiceNow platforms.
- Kate Weiland-Moores' change management expertise integrates human systems with technology.
- 2020 Microsoft Partner of the Year award validates AI and machine learning leadership.
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Benefits
Flexible Work Hours
Professional Development Budget
Company News
Concurrency appoints Kate Weiland-Moores President. MILWAUKEE, WI - January 21, 2026 - Concurrency, Inc., a leading technology consultancy specializing in AI transformation and workplace technology enablement, today announced the promotion of Kate Weiland-Moores to President. For more than 37 years, Concurrency has brought together Milwaukee's top technology talent to solve the region's most complex business challenges. Under Weiland-Moores' leadership, the company continues that legacy while sharpening its focus on helping organizations harness AI, particularly through intelligent agent development, to compete and grow in an increasingly digital economy. Weiland-Moores has been with Concurrency since 2012 and has served as Chief Operating Officer since May 2022. In her tenure as COO, she has played a pivotal role in strengthening operational excellence, advancing company culture, and shaping strategic direction. Her leadership has driven measurable improvements in client outcomes, reinforced Concurrency's market position, and cultivated a highly engaged, people-first workplace. A hallmark of Weiland-Moores' career has been her deep expertise in organizational development and change management, disciplines she has championed throughout her tenure. Her focus and acumen in these areas have meaningfully shaped Concurrency's Business Consulting practice, ensuring that transformation initiatives are grounded not only in technology but in the human systems necessary to sustain long-term success. "As President, Kate steps into the role with a forward-looking vision, disciplined leadership, and a clear focus on what's next for Concurrency," said James Savage, Founder and CEO of Concurrency. "Her appointment recognizes her outstanding impact on the business and reflects our full confidence in her ability to lead the company through its next phase of growth and innovation." As President, Weiland-Moores will oversee companywide strategy and execution, ensuring alignment across teams while continuing to deliver exceptional value to clients. Savage will remain in his role as Founder and CEO, partnering closely with Weiland-Moores on long-term vision, strategy, and growth. Concurrency is a premier agent development partner, focused on maximizing the value of organizations' two most critical line-of-business platforms: Microsoft and ServiceNow. As evidence of its commitment to advanced technology excellence, Concurrency was recognized as the 2020 Microsoft Partner of the Year in AI and Machine Learning. This achievement underscores not only the firm's ability to develop cutting-edge AI solutions for clients but also its internal commitment to using AI and intelligent technologies to maximize its own consulting value. "I'm honored to step into the role of President and build on the momentum our team has created," said Weiland-Moores. "Our success is driven by the people at Concurrency, their expertise, creativity, and commitment to our clients, and I'm excited to continue supporting them as we help organizations navigate this next era of AI-driven transformation."
Concurrency, Inc. is proud to announce that Nathan Lasnoski, the company's Chief Technology Officer, has been named a Microsoft Most Valuable Professional (MVP) for the 14th consecutive year.
Concurrency Inc., a Microsoft-focused IT services company, has announced the appointment of Kate Weiland to Chief Operating Officer.