Broker Relationship Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Benefits To Joining Allstate

• Flexible Work Arrangements

• Employee discounts (15% on auto and property insurance, plus many other products and services)

• Good Office program (receive up to 400$ back after purchasing office equipment)

• Student Loan Payment Matching Program for Government Student loans

• Comprehensive Retirement Savings Program with employer matched contributions

• Annual Wellness allowance to support employees with improving health and wellbeing

• Personal reflection day

• Tuition Reimbursement

• Working within the community and giving back!

Allstate Canada Group is seeking a Broker Relationship Manager to lead broker distribution channels within their assigned regions. This role involves recommending, implementing, and maintaining strategies to sell Pembridge and Pafco insurance products. You will be responsible for driving growth, maintaining retention goals, and fostering stronger broker relationships to achieve success in your regions.  

Accountabilities:

• Collaborate with  internal Broker Relationship Managers, and our broker partners, to identify challenges faced by brokers and develop solutions through analysis and value-added reporting.

• Implement and monitor strategies to support Pembridge/Pafco retention and growth goals, enhancing broker and policyholder satisfaction.

• Travel consistently to broker and branch offices as part of a field-focused role, including attendance at events.

• Strengthen the Pembridge and Pafco brand through active participation in industry and community events.

• Analyze competition and market opportunities within the region and develop/execute plans to manage broker performance, including rehabilitation efforts, targeted risk initiatives, and growth targets.

• Align departmental goals with broader business objectives to position Pembridge/Pafco as the preferred market for brokers in the region.

• Establish and maintain effective partnerships with brokers, ensuring alignment with budget constraints.

• Achieve optimal regional results by meeting sales targets, training objectives, and broker satisfaction metrics.

• Create and execute a strategic business plan tailored to regional goals and the overall brand strategy.

Qualifications

• Post-secondary degree or diploma in Business Administration, Marketing, Insurance, or a related field.

• Minimum 5 years of experience in the insurance or financial services industry, with a focus on broker relations, sales, or account management.

• Proven ability to develop and execute strategic business plans tailored to regional goals and organizational strategies.

• Strong analytical skills, including experience with market analysis and value-added reporting.

• Proficiency with CRM systems and Microsoft Office Suite (Excel, PowerPoint, Word).

• Demonstrated success in achieving sales targets, broker retention, and satisfaction metrics.

• Exceptional communication and interpersonal skills, with the ability to build and manage broker partnerships effectively.

• Willingness to travel within the region and attend events during non-traditional work hours.

• Ability to align team and individual activities with organizational goals to support retention and growth strategies.

• Experience representing a brand at community and industry events, enhancing market presence and awareness.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.®