Director - CRM Systems

Tebra, a private practice platform, has secured $250 million in financing led by Hildred Capital. The Newport Beach-based company plans to deploy the funds towards AI innovation across clinical documentation, billing automation and practice marketing. The investment will enable Tebra to accelerate the development and implementation of artificial intelligence tools designed to streamline administrative processes for healthcare practices.

Tebra partners with DrFirst to improve medication adherence. New partnership helps private practices improve patient outcomes through automated prescription messaging and timely education. CORONA DEL MAR, Ca., and ARLINGTON, Va., December 10, 2025 - Tebra is proud to announce the launch of a new program addressing medication non-adherence. The program uses RxInform, an innovative prescription notification solution by DrFirst, now integrated into the Tebra EHR+ platform. The integrated solution helps independent practices support patients beyond the exam room. It combines automated outreach with a secure link to educational resources that improve treatment follow-through, strengthen clinical outcomes, and reduce administrative work. "Physicians want to ensure their patients are filling and taking their medications for the best possible health outcomes," said Laizer Kornwasser, CEO of DrFirst. "Engaging patients in the moments after a prescription is written improves adherence and strengthens the doctor-patient relationship. By automating that touchpoint, we help practices move from hoping patients follow through to knowing they have the support and information needed to succeed with their treatment." Medication non-adherence is a major challenge in the U.S. healthcare system and contributes to an estimated 125,000 avoidable deaths each year. With 25% of new prescriptions and 50% of refills never being picked up, the financial toll costs the system between $100 billion and $290 billion annually. This partnership brings together Tebra's practice automation platform and DrFirst's targeted engagement tools to help close the gap between prescribing and fulfillment. With the integration, providers can encourage patients to follow their prescribed therapy directly from their existing workflow. RxInform, the prescription engagement platform from DrFirst, is designed to improve adherence through simple, automated communication. Key features include: * Automated text alerts: Patients receive an immediate text message moments after their provider submits an e-prescription. * HIPAA-compliant portal: A secure link takes patients to a personalized web page where they can review prescription details, confirm pharmacy information, and access available discounts. * Pickup reminders: Patients can easily set reminders to ensure they pick up their medication on time. * Educational content: The platform provides clear, valuable information on safe medication usage and potential interactions, without marketing or ads. Together, these tools give private practices an accessible way to support patients, strengthen their care experience, and help lower the costs associated with missed or delayed medication therapy. "We are incredibly excited to further invest in our partner ecosystem to deliver additional integrated solutions for our clients," said Kyle Ryan, Chief Product and Technology Officer at Tebra. "By integrating the e-prescribing enhancement from DrFirst with Tebra, we're helping independent practices simplify workflows, improve the patient experience, and devote more attention to delivering exceptional patient care." To learn more about how RxInform by DrFirst supports patient outcomes through automated prescription messages, visit their listing in the Tebra partner marketplace. About Tebra Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the fragmented tools built for corporate systems, Tebra connects EHR, billing, automation, telehealth, and marketing, so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout, helping clinicians leave work on time and rediscover their purpose. Learn more at tebra.com. About DrFirst For 25 years, healthcare IT pioneer DrFirst has empowered providers and patients to achieve better health through intelligent medication management. The company has won over 25 awards for excellence and innovation, including TIME's list of the World's Top HealthTech Companies of 2025, recognizing the company's medication management solutions and integrated workflows that make every step of the patient journey easier, from first prescription to ongoing adherence. DrFirst solutions help 100 million patients a year and are used by more than 450,000 prescribers, 71,000 pharmacies, 270 EHRs, and over 2,000 hospitals in the U.S. To learn more, visit DrFirst.com. Media Contact: Erin Jundef Bospar Communications [email protected]

Tebra introduces AI Review tools within EHR+ Patient Experience package. Tebra has introduced AI Review Replies and AI Review Insights within its EHR+ Patient Experience suite, making it the first EHR platform with built-in AI-powered sentiment analysis and automated review response tools. These new capabilities help practices manage online reputation efficiently while remaining HIPAA-compliant. Kyle Ryan, Chief Product & Technology Officer at Tebra, stated, "Healthcare practices are overwhelmed managing patient care while trying to maintain their online presence. Our AI Review Replies solution eliminates the time burden of crafting individual responses while ensuring every patient feels heard." Healthcare practices using the feature have seen up to 81% higher Google impressions and 60% greater map pack visibility, demonstrating its tangible impact on engagement and visibility. The second feature, AI Review Insights, applies machine learning to analyze patient feedback across five key experience factors: wait times, scheduling, staff, communication, and care. It provides actionable summaries that reveal satisfaction trends, improvement areas, and patient retention indicators.