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Partner Success Manager
Posted on 9/9/2022
INACTIVE
Locations
Remote • Wrigleyville, Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Data Analysis
Management
Market Research
Excel/Numbers/Sheets
Requirements
  • 4-10 years of professional experience
  • College degree
  • Prior hypergrowth or start-up experience a big plus
  • Excellent communication skills and client handling - you'll be interacting with folks all day
  • High organizational ability and attention to detail - you'll need to keep on top of a lot of moving parts
  • A self-starter who can work independently and proactively plan their own schedule
  • Open to travel to stay in touch with partner management teams across the country (approximately 10-20% of the time)
  • Strong quantitative skills and aptitude. Proficiency with Excel
  • Ability to dig deep into processes and identify areas for improvement
  • Creative problem-solver with excitement to work on cross-functional teams and projects
  • A passion for retail, the sharing economy, and/or the on-demand services space
  • Leadership skills and people management experience is preferred
Responsibilities
  • Lead Angi's relationship with key regional leads and management across the country
  • Design, present and refine Angi's value proposition to the leading decision makers at our key retail partners
  • Analyze partner performance, create reports and present back to partners to ensure they are engaged, informed and supportive of the Angi partnership
  • Work with regional and functional retail leads on communications and merchandising creative to ensure stores and customers understand what Angi offers
  • Coordinate customer and store questions and queries - liaising with Angi Customer Service to ensure your retail partners are happy
  • Test hypothesis quickly! Conduct data analysis, market research, and user research to identify opportunities
  • Work with Product and Operations to automate and standardize processes and add features based on partner feedback
Angi

1,001-5,000 employees

Comprehensive solution for home needs
Company Overview
At Angi, they invest their resources into growing their business and their people. Angi's mission is to help the best consumers find the best service providers and promote happy transactions remains the same.
Benefits
  • Competitive compensation.
  • This position will be eligible for a competitive year end performance bonus & equity package.
  • Full medical, dental, vision package to fit your needs
  • Flexible vacation policy: work hard and take time when you need it
  • Pet discount plans & retirement plan with company match (401K)
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
Company Core Values
  • Start with the customer
  • All about talent
  • Strength in diversity
  • Create & build momentum
  • Be an owner
  • Disagree as individuals, deliver as a team
  • Drive growth
  • Better today, perfect tomorrow
  • Do more with less
  • Deliver results
  • Data beats opinion
  • Enjoy the journey