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Enablement Program Manager, Onboarding:Employee Cloud/XtraChef
Posted on 2/2/2022
INACTIVE
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
Leadership
Management
Salesforce
Looker
Requirements
  • Proven track record of mentorship and coaching
  • Experience successfully standing up new process from planning to execution
  • Ability to juggle competing priorities
  • Comfortable presenting & commanding an audience
  • Experience developing and designing enablement materials
  • Systems/Tools ProficiencyGoogle SuiteSalesforce experience & reporting
  • Analytics and Reporting (Looker)
  • Learning Management Systems
Responsibilities
  • Develop and own training strategy for members of our specialist onboarding teams by partnering with stakeholders to analyze team needs and knowledge gaps, prioritize the development of content, and establish realistic timelines
  • Follow a Learning Design framework by conducting needs assessments, defining learning objectives and outcomes, delivering content, and measuring impact
  • Measure outcomes via ongoing confidence assessments and business performance data including, but not limited to, customer activation, CES, and NPS
  • Assist in the development of classroom-style training, online/on-demand tutorials and certifications, quick reference guides, and videos
  • Deploy and maintain assessment systems for content knowledge and comprehension
  • Utilizing core competencies, create relevant correlations between training and key performance indicators
Toast

1,001-5,000 employees

Cloud-based restaurant software company
Company Overview
Toast is on a mission to enrich the food experience for all. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market.
Benefits
  • Peer Nominated Toastie Awards
  • Professional Development Reimbursement Program
  • Sabbatical
  • Unlimited Vacation & Flexible Work Hours
  • Medical, Dental, & Vision Coverage + Wellness Stipend
  • Commitment to Employee Wellness
Company Values
  • Lead with Humility
  • Embrace A Hospitality Mindset
  • Always Be Hungry
  • One Team
  • Stay Toasty
  • Driven with Purpose